Incomplete data output

[baonq243]

My Input

Physical Device information
----------------------------------------------------------------------
      Device #0
         Device is a Hard drive
         State                              : Online
         Block Size                         : 512 Bytes
         Supported                          : Yes
         Transfer Speed                     : SATA 6.0 Gb/s
         Reported Channel,Device(T:L)       : 0,4(4:0)
         Reported Location                  : Connector 1, Device 0
         Vendor                             :
         Model                              : ST4000NM0033-9ZM
         Firmware                           : SN04
         Serial number                      : xxxxx
         World-wide name                    : 5000C5007FD589C0
         Reserved Size                      : 1072920 KB
         Used Size                          : 3814400 MB
         Unused Size                        : 64 KB
         Total Size                         : 3815447 MB
         Write Cache                        : Enabled (write-back)
         FRU                                : None
         S.M.A.R.T.                         : No
         S.M.A.R.T. warnings                : 0
         Power State                        : Full rpm
         Supported Power States             : Full rpm,Powered off
         SSD                                : No
         Temperature                        : Not Supported
         NCQ status                         : Enabled
      ----------------------------------------------------------------
      Device Phy Information
      ----------------------------------------------------------------
         Phy #0
            PHY Identifier                  : 0
            SAS Address                     : 3000000000000007
            Attached PHY Identifier         : 7
            Attached SAS Address            : 50000D1106B1C580

      Device #1
         Device is a Hard drive
         State                              : Online
         Block Size                         : 512 Bytes
         Supported                          : Yes
         Transfer Speed                     : SATA 6.0 Gb/s
         Reported Channel,Device(T:L)       : 0,5(5:0)
         Reported Location                  : Connector 1, Device 1
         Vendor                             :
         Model                              : ST4000NM0033-9ZM
         Firmware                           : SN04
         Serial number                      : xxxxx
         World-wide name                    : 5000C5007AA7E1CB
         Reserved Size                      : 1072920 KB
         Used Size                          : 3814400 MB
         Unused Size                        : 64 KB
         Total Size                         : 3815447 MB
         Write Cache                        : Enabled (write-back)
         FRU                                : None
         S.M.A.R.T.                         : No
         S.M.A.R.T. warnings                : 0
         Power State                        : Full rpm
         Supported Power States             : Full rpm,Powered off
         SSD                                : No
         Temperature                        : Not Supported
         NCQ status                         : Enabled
      ----------------------------------------------------------------
      Device Phy Information
      ----------------------------------------------------------------
         Phy #0
            PHY Identifier                  : 0
            SAS Address                     : 3000000000000006
            Attached PHY Identifier         : 6
            Attached SAS Address            : 50000D1106B1C580

And output

{
  "Physical Device information": {
    "Temperature": "Not Supported",
    "Unused Size": "64 KB",
    "Firmware": "SN04",
    "Device is a Hard drive": true,
    "World-wide name": "5000C5007FD589C0",
    "Device Phy Information": {
      "Phy #0": true,
      "PHY Identifier": "0",
      "Attached SAS Address": "50000D1106B1C580",
      "Attached PHY Identifier": "6",
      "SAS Address": "3000000000000006"
    },
    "Vendor": "",
    "Total Size": "3815447 MB",
    "Device #0": true,
    "Power State": "Full rpm",
    "S.M.A.R.T.": "No",
    "Reported Channel,Device(T:L)": "0,4(4:0)",
    "FRU": "None",
    "Model": "ST4000NM0033-9ZM",
    "Used Size": "3814400 MB",
    "Reported Location": "Connector 1, Device 0",
    "Device #1": {
      "Temperature": "Not Supported",
      "Unused Size": "64 KB",
      "Firmware": "SN04",
      "Device is a Hard drive": true,
      "World-wide name": "5000C5007AA7E1CB",
      "Vendor": "",
      "Total Size": "3815447 MB",
      "Power State": "Full rpm",
      "S.M.A.R.T.": "No",
      "Reported Channel,Device(T:L)": "0,5(5:0)",
      "FRU": "None",
      "Model": "ST4000NM0033-9ZM",
      "Used Size": "3814400 MB",
      "Reported Location": "Connector 1, Device 1",
      "Transfer Speed": "SATA 6.0 Gb/s",
      "State": "Online",
      "Supported": "Yes",
      "Block Size": "512 Bytes",
      "Serial number": "xxxx",
      "Supported Power States": "Full rpm,Powered off",
      "Write Cache": "Enabled (write-back)",
      "NCQ status": "Enabled",
      "SSD": "No",
      "Reserved Size": "1072920 KB",
      "S.M.A.R.T. warnings": "0"
    },
    "Transfer Speed": "SATA 6.0 Gb/s",
    "State": "Online",
    "Supported": "Yes",
    "Block Size": "512 Bytes",
    "Serial number": "S1Z0RGZV",
    "Supported Power States": "Full rpm,Powered off",
    "Write Cache": "Enabled (write-back)",
    "NCQ status": "Enabled",
    "SSD": "No",
    "Reserved Size": "1072920 KB",
    "S.M.A.R.T. warnings": "0"
  },

[mavriq]

I can not reproduce the error on the data you provided

run the command

arcconf getconfig 1 > ./out.txt

and attach this ./out.txt to this ticket

PS
and give result of command

python -VV

[mavriq]

PPS
and give version of your arcconf