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Support

Ling Stack is an open-source alpha maintained on a best-effort basis. There is currently no commercial support agreement, guaranteed response time, or stable release channel.

Before Opening An Issue

  1. Read the Quick Start.
  2. Check Implementation Status for known open or intentionally hidden work.
  3. Search existing issues and pull requests.
  4. If running from source or CLI, run corepack pnpm ling doctor and remove secrets and private paths from any output you share. Installed Desktop users do not need Node or pnpm just to report a problem.

Choose a form on the New Issue page:

  • Bug or UI problem: incorrect behavior, errors, and layout problems.
  • Installation, startup, or update problem: installer and app lifecycle failures.
  • Model, CLI, or MCP integration problem: provider and external tool connections.
  • Feature request: a user problem and the desired improvement.
  • Documentation or translation problem: instructions, links, and localized text.
  • Usage question: help with an existing capability or workflow.

English and Chinese reports are welcome. Include the affected version or commit, relevant environment, and smallest safe reproduction. Node version is only needed for source or CLI use. Screenshots and logs are optional and must be redacted before upload; do not include credentials, private endpoints, workspace data, or sensitive model content.

Ordinary users must choose a form; GitHub may still show a maintainer-only blank issue option. The Settings template editor may not list YAML Issue Forms; the New Issue page is the acceptance surface. Forms live in .github/ISSUE_TEMPLATE/ and changes take effect when merged into the default branch. They use existing issue labels and no automation that reads or executes contributor content.

Security

Do not report vulnerabilities, credentials, private workspace data, or unpatched exploit details in a public issue. Use GitHub's private vulnerability reporting entry, not an ordinary Issue form; follow SECURITY.md.

Scope

The current acceptance scope is the local Web and Electron desktop product. Mobile, signed production distribution, and platform-specific Computer Use release gates remain outside normal community support until their status changes in the maintained design and release documents.