Error message when receiving data

[jordy101091]

I have a weight scale BS436 from Medisana.
I have followed every step in the tutorial but I get this message every time:

What could be the issue here
Hope somebody could help me out

[DjZU]

I recommend to install this in a python virtual environment so your pip packages are up-to-date and isolated from the system ones.

BS436 is not yet supported.

First thing is to find out the address type. You can try to set device_model to BS410 in your BS440.ini if the value was the default BS440. This will switch the address type from random to public. I don't think it will help though as it seems that you can connect successfully to the scale.

The Characteristics may be different. To find this out, you have some good lecture here: #56

Next time please paste your log as text from BS440.log