Can you please help us, we've have encountered a problem with the SDK:
We have purchased the license for that(https://kby-ai.com/license-plate-recognition-sdk/) sdk. But we have problem that after some time the sdk stops detecting/recognizing the licensePlates around about frame 7510 and then starts returning: error code=20004, message=Internal processing failed
We managed to produce the same effect in the demo app also.
Can you confirm what code 20004 means in this case and whether there is a frame/session/runtime cap tied to our license or SDK build?
If this is license-side, please update/provision our license for continuous processing.
Can you please help us, we've have encountered a problem with the SDK:
We have purchased the license for that(https://kby-ai.com/license-plate-recognition-sdk/) sdk. But we have problem that after some time the sdk stops detecting/recognizing the licensePlates around about frame 7510 and then starts returning: error code=20004, message=Internal processing failed
We managed to produce the same effect in the demo app also.
Can you confirm what code 20004 means in this case and whether there is a frame/session/runtime cap tied to our license or SDK build?
If this is license-side, please update/provision our license for continuous processing.