diff --git a/libraries/nestjs-libraries/src/integrations/refresh.integration.service.ts b/libraries/nestjs-libraries/src/integrations/refresh.integration.service.ts
index 0689bdc603..bf59c32bb1 100644
--- a/libraries/nestjs-libraries/src/integrations/refresh.integration.service.ts
+++ b/libraries/nestjs-libraries/src/integrations/refresh.integration.service.ts
@@ -78,6 +78,10 @@ export class RefreshIntegrationService {
       .catch((err) => false);
 
     if (!refresh || !refresh.accessToken) {
+      // informAboutRefreshError (with the failure cause) already notifies
+      // the user, and refreshNeeded sets the same flag disconnectChannel
+      // would — calling disconnectChannel here sent a second, cause-less
+      // copy of the same email for every failed refresh.
       await this._integrationService.refreshNeeded(
         integration.organizationId,
         integration.id
@@ -89,11 +93,6 @@ export class RefreshIntegrationService {
         cause
       );
 
-      await this._integrationService.disconnectChannel(
-        integration.organizationId,
-        integration
-      );
-
       return false;
     }