diff --git a/C-Sharp/ViewConversation b/C-Sharp/ViewConversation new file mode 100644 index 0000000..5a4e849 --- /dev/null +++ b/C-Sharp/ViewConversation @@ -0,0 +1,63 @@ +using Freshdesk; +using Newtonsoft.Json; +using Newtonsoft.Json.Linq; +using System; +using System.Collections.Generic; +using System.Collections.ObjectModel; +using System.IO; +using System.Linq; +using System.Net; +using System.Text; +using System.Web; +using System.Web.Hosting; +using System.Web.Script.Serialization; +using System.Web.Services; +using System.Web.UI; +using System.Web.UI.WebControls; + +namespace Consume_FreshDesk_API +{ + public partial class ManageTicket : System.Web.UI.Page + { + + public static string ViewResponseTicket(int id) + { + string fdDomain = "domain"; // your freshdesk domain + string apiKey = "youkey"; // your freshdesk api Key + + string apiPath = "/api/v2/tickets/" + id + "?include=conversations,requester"; + + string responseBody = String.Empty; + HttpWebRequest request = (HttpWebRequest)WebRequest.Create("https://" + fdDomain + ".freshdesk.com" + apiPath); + request.ContentType = "application/json"; + request.Method = "GET"; + string authInfo = apiKey + ":X"; // It could be your username:password also. + authInfo = Convert.ToBase64String(Encoding.Default.GetBytes(authInfo)); + request.Headers["Authorization"] = "Basic " + authInfo; + try + { + using (HttpWebResponse response = (HttpWebResponse)request.GetResponse()) + { + Stream dataStream = response.GetResponseStream(); + StreamReader reader = new StreamReader(dataStream); + responseBody = reader.ReadToEnd(); + reader.Close(); + dataStream.Close(); + } + + return responseBody.ToString(); + + } + catch (WebException ex) + { + + return ex.Message; + } + catch (Exception ex) + { + return ex.Message; + } + + } +} +}