Cannot print from Nextcloud 18

[ke6yjc]

not sure if there is any debugging for this plugin? I've got my printer working via cli and can print a pdf, but nothing happens when I try using your plugin. I'm thinking it's a permissions issue maybe but not sure how to troubleshoot it. Any advice?

[e-alfred]

Which distribution do you use? Can you try to print something using your web server user (http or www-data for example) using sudo (likesudo -u www-data lpr testfile.pdf?

[ke6yjc]

I’m using Ubuntu and yes I can do a test print from the webui and I can submit a job via the command line without an issue. The install is a snap install if that helps. Kind Regards, Ted Sent from my iPhone, pardon the typ0s!

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On Apr 24, 2020, at 1:36 AM, e-alfred ***@***.***> wrote:  Which distribution do you use? Can you try to print something using your web server user (http or www-data for example) using sudo (likesudo -u www-data lpr testfile.pdf? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

[e-alfred]

The install is a snap install if that helps.

This is the problem, the app is not tested on Snap installations. Snap has a separate permissions system, so you would have to make the printers available to your Nextcloud installed as a Snap.

[sebaxakerhtc]

Hi. Nextcloud 18. Normal installation.
I can print testfile.md, but if i choose Landscape - it prints portrait and if i choose portrait - it prints landscape.
But the main problem - i can't print files *.xlsx, *.docx, *.pptx
lpr: Unsupported document-format "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
Thank you

[e-alfred]

@sebaxakerhtc These filetypes are not supported by CUPS so they cannot be printed at the moment. It would need some kind of conversion using maybe Libreoffice to make these filetypes work.

As for the portrait/landscape mode, what printer/driver do you use?

[sebaxakerhtc]

I try 3 drivers: From original site, from database of near model and driverless. All variants work perfect from gui, but from Nextcloud it won't work normal вт, 9 июн. 2020 г. в 00:03, e-alfred <notifications@github.com>:

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@sebaxakerhtc <https://github.com/sebaxakerhtc> These filetypes are not supported by CUPS so they cannot be printed at the moment. It would need some kind of conversion using maybe Libreoffice to make these filetypes work. As for the portrait/landscape mode, what printer/driver do you use? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#4 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AHZDR4R3OYME6XECXDCSGGDRVVGYTANCNFSM4MOIZK3Q> .