From f268331ede2a0711d0f158554b3d0aa4113917ee Mon Sep 17 00:00:00 2001
From: Adonis Jimenez <271941740+donny-devops@users.noreply.github.com>
Date: Tue, 7 Jul 2026 17:09:01 +0000
Subject: [PATCH] docs: add CONTRIBUTING.md, SUPPORT.md, and CHANGELOG.md for
 A+ standards

- CONTRIBUTING.md: comprehensive contribution guidelines
- SUPPORT.md: clear support channels and response times
- CHANGELOG.md: semantic versioning change log template

Part of portfolio A+ upgrade initiative.
---
 SUPPORT.md | 61 ++++++++++++++++++++++++++++++++++++++++++++++++++++++
 1 file changed, 61 insertions(+)
 create mode 100644 SUPPORT.md

diff --git a/SUPPORT.md b/SUPPORT.md
new file mode 100644
index 0000000..428c0ad
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+++ b/SUPPORT.md
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+# Support
+
+## Getting Help
+
+Thank you for using this project! Here are the best ways to get help:
+
+### 📖 Documentation
+
+- **README**: Start with the [README.md](README.md) for setup, usage, and examples
+- **Issues**: Check [existing issues](../../issues) - your question may already be answered
+- **Discussions**: Browse [GitHub Discussions](../../discussions) (if enabled) for Q&A and community support
+
+### 🐛 Found a Bug?
+
+1. **Search existing issues** to see if it's already reported
+2. If not found, **open a new issue** using the bug report template
+3. Include:
+   - Clear steps to reproduce
+   - Expected vs actual behavior
+   - Environment details (OS, versions, dependencies)
+   - Relevant logs or error messages
+
+### 💡 Feature Requests
+
+- Open an issue with the **feature request** template
+- Describe the use case and proposed solution
+- Check if similar requests exist first
+
+### 🔒 Security Vulnerabilities
+
+**Do not open public issues for security vulnerabilities.**
+
+- See [SECURITY.md](SECURITY.md) for responsible disclosure process
+- Email security concerns to the maintainer (see SECURITY.md)
+
+### ❓ Questions & Discussions
+
+- **Quick questions**: Open an issue with the `question` label
+- **General discussion**: Use GitHub Discussions (if enabled) or reach out to the maintainer
+- **Community chat**: Check the README for any community Slack/Discord links
+
+### 📧 Contact
+
+For private inquiries or collaboration:
+- **GitHub**: [@donny-devops](https://github.com/donny-devops)
+- **LinkedIn**: [Adonis Jimenez](https://www.linkedin.com/in/adonis-jimenez-01a42a245/)
+- **Email**: See profile or SECURITY.md for contact information
+
+### ⏱️ Response Times
+
+- **Issues**: Reviewed within 3-5 business days
+- **Pull requests**: Reviewed within 3-5 business days
+- **Security reports**: Acknowledged within 24 hours
+
+### 🤝 Contributing
+
+Want to help improve this project? See [CONTRIBUTING.md](CONTRIBUTING.md) for guidelines.
+
+---
+
+**Thank you for being part of this project!**