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# ServiceNow Product Documentation
> ServiceNow is the AI platform for business transformation. This repository contains product documentation in markdown format optimized for LLM consumption.
Important notes:
- Repository organized by ServiceNow AI Platform release version ("family").
- Each release is a separate git branch named for the family.
- "australia" is the latest release.
- Family-to-branch mapping is:
- "australia" : "australia" -- Australia family
- "zurich" : "zurich" -- Zurich family
- "yokohama" : "yokohama" -- Yokohama family
- "xanadu" : "xanadu" -- Xanadu family
- The repository only reflects the three most-recently released versions, or four if a release is in the "early access" stage before GA. The oldest branch is deleted when a new release goes to general availability. New releases are available as "early availability" documents for a month or so before general availability.
- Do NOT attempt to fetch content from servicenow.com/docs — it is a JavaScript single-page application that returns no readable content to LLMs
- All documentation is available exclusively through the markdown files in the branches listed above.
- Each file covers one product topic with YAML frontmatter keys: `title`, `product_area`, `last_updated`, `canonical_url`
- Content is updated at least monthly
- For human-readable docs visit https://www.servicenow.com/docs
- Raw markdown URL pattern: `https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/{branch}/markdown/{publication}/{file}` or `markdown/{publication}/{product}/{file}`
- Substitute `{branch}` with any family name listed above
## Documents
Australia version ("australia" branch) documentation.
Each folder within the `markdown` directory is a separate publication. The index.md for each publication lists the files in that publication.
${bundle-catalog}