Emails attached to contact not appearing in the Account Timeline #348
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Answer was in the FAQ document in AppExchange |
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Hi Deejay,
I have implemented the time warp to PROD and an issue has been reported by the user. There is email that was created on contact and it is showing on the standard account activities related list component. But that email is not appearing in the Accounts Time warp timeline. Below is the suggestion from my colleague
"With the Emails. It seems to be attaching to the "WhoId" (Lead/Contact) and not the "WhatId" (Account/Opportunity). So we might need to think of a way to add a "WhatId" to the email when it's created and linked to the Contact if we want to keep the Timewarp"
Attached are the pictures of the email on the activities and time warp not displaying it.


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