Mac address mismatch

[danielccm]

I’ve noticed I can’t get my L60 SES to clean, says action vacuum.turn_on not found.

I’ve tried setting the ip address manually and I’ve noticed that the MAC address in home assistant is different from the one in Unifi…

Ideas?

[DisappointedMoose]

I have the same issue with my LR30 Hybrid. It used to work flawlessly, but I don't know when it stopped working.

I removed the integration and readded it, I downgraded from 2.4.3-beta.1 to 1.5.0, I tried autodiscovery and also manual IP.
The device is added to home assistant, but the IP address is missing and the MAC address doesn't match the actual MAC address of the robot.

[rori1977]

Same here with myEufy L60SES on latest HACS version 2.4.3

The MAC-adresses do not match.

Robot ist reachable via ping, but not detected via a manually entered IP Adress (nor the autodiscovery). Complete reinstall of the app sometimes has helped for one single cleaning run, but then we get a connection failure again.

state:
  translated: Error
  raw: error
  last_changed: "2026-06-24T20:08:43.126Z"
  last_updated: "2026-06-25T04:29:51.157Z"
attributes:
  fan_speed_list:
    - Quiet
    - Standard
    - Turbo
    - Max
  fan_speed: null
  error: Connection to the vacuum failed
  mode: auto
  friendly_name: Eufy L60SES Kevin-Horst
  supported_features: 14140

MAC address as seen by the router (correct MAC address):

MAC address as seen by Home Assistant (wrong MAC adress):

This behavior causes issues related to MAC address filtering on the router.

Keeping MAC address filtering off currently, due to this. Even if I add the both MAC addresses to the router, the connection fails, once MAC address filtering is on, for some reason, for me.

Can we find out, why the MAC address is incorrectly detected in Home Assistant, please?

Happy to provide additional details / logs if useful.

[HumanSkunk]

Same for me with my L60 (non SES) that hasnt worked with the integration since I got it. Part of me thinks it could be down to this MAC address issue. My other two 15C and 15C Max with the correct MAC addresses work flawlessly. They also tie in with Unifi integration, whilst the L60 does not as there is a mismatch.