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Support

CodePilot beta support is handled through public repository issues and pull requests.

Before Opening An Issue

Check:

Helpful Issue Details

Use the repository bug report template when available.

Include:

  • The affected area: Mac app, iPhone app, gateway, Cloudflare setup, account switching, usage status, connector/plugin status, file upload, localhost link opening, notifications, docs, or the Remote Desktop availability guard.
  • What you expected to happen.
  • What happened instead.
  • Whether setup, Cloudflare Tunnel, gateway connection, token entry, thread loading, file upload, localhost link opening, notification delivery, turn control, or an unavailable feature appearing unexpectedly is the failing step.
  • The visible recovery message, if one appears.
  • Whether Codex CLI was already working on the Mac before CodePilot setup.
  • macOS version, iOS version, CodePilot build or commit, and Codex CLI version when available.
  • Sanitized logs with private values removed.

Do Not Share

Do not include:

  • Codex auth files.
  • Gateway bearer tokens.
  • Private hostnames or Cloudflare tunnel URLs.
  • Localhost URLs, local-web session URLs, or private page contents.
  • Personal account names or email addresses.
  • Apple account, team, signing, or TestFlight identifiers.
  • Screenshots that show private files, paths, accounts, tokens, or hosts.
  • Desktop captures from the unavailable Remote Desktop feature.

Remote Desktop is outside the supported public beta. Report only if it appears or can be enabled; do not test its routes.

Security Reports

For issues involving exposed credentials, unsafe gateway access, remote desktop bypass, or uploaded private files, avoid public details. Review Security first, then open only a minimal issue that says a security report is available if maintainer coordination is needed.