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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Support – HighlightAnywhere</title>
<link rel="preconnect" href="https://fonts.googleapis.com">
<link href="https://fonts.googleapis.com/css2?family=Instrument+Serif:ital@0;1&family=DM+Sans:wght@300;400;500&display=swap" rel="stylesheet">
<style>
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
:root {
--ink: #1a1a18;
--ink-muted: #6b6b60;
--ink-faint: #a8a89c;
--paper: #faf9f6;
--paper-warm: #f3f1eb;
--accent: #2d5a3d;
--accent-light: #e8f0ea;
--border: #e2e0d8;
--serif: 'Instrument Serif', Georgia, serif;
--sans: 'DM Sans', system-ui, sans-serif;
}
html { scroll-behavior: smooth; }
body {
font-family: var(--sans);
background: var(--paper);
color: var(--ink);
font-size: 16px;
line-height: 1.75;
font-weight: 300;
}
/* Header */
header {
border-bottom: 1px solid var(--border);
padding: 0 2rem;
background: var(--paper);
position: sticky;
top: 0;
z-index: 10;
backdrop-filter: blur(8px);
}
.header-inner {
max-width: 900px;
margin: 0 auto;
display: flex;
align-items: center;
justify-content: space-between;
height: 60px;
}
.logo {
font-family: var(--serif);
font-size: 1.15rem;
color: var(--ink);
text-decoration: none;
letter-spacing: -0.01em;
}
.logo span { color: var(--accent); font-style: italic; }
nav a {
font-size: 13px;
color: var(--ink-muted);
text-decoration: none;
margin-left: 1.5rem;
font-weight: 400;
transition: color .2s;
}
nav a:hover { color: var(--accent); }
nav a.active { color: var(--accent); font-weight: 500; }
/* Hero */
.hero {
background: var(--ink);
color: #fff;
padding: 3.5rem 2rem 3rem;
text-align: center;
}
.hero-badge {
display: inline-block;
font-size: 11px;
font-weight: 500;
letter-spacing: .1em;
text-transform: uppercase;
background: rgba(255,255,255,.1);
padding: 4px 14px;
border-radius: 20px;
margin-bottom: 1rem;
}
.hero h1 {
font-family: var(--serif);
font-size: clamp(2rem, 5vw, 2.8rem);
font-weight: 400;
line-height: 1.15;
letter-spacing: -0.02em;
margin-bottom: .5rem;
}
.hero h1 em { font-style: italic; opacity: .5; }
.hero-sub { font-size: 14px; opacity: .5; font-weight: 300; }
/* Main */
main {
max-width: 900px;
margin: 0 auto;
padding: 4rem 2rem 6rem;
}
/* Quick start */
.quick-start {
display: grid;
grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
gap: 1rem;
margin-bottom: 4rem;
}
.qs-card {
background: var(--paper-warm);
border: 1px solid var(--border);
border-radius: 12px;
padding: 1.5rem;
transition: border-color .2s, transform .2s;
}
.qs-card:hover { border-color: var(--accent); transform: translateY(-2px); }
.qs-icon {
font-size: 24px;
margin-bottom: .75rem;
display: block;
}
.qs-card h3 { font-size: 14px; font-weight: 500; color: var(--ink); margin-bottom: .4rem; }
.qs-card p { font-size: 13px; color: var(--ink-muted); line-height: 1.55; margin: 0; font-weight: 300; }
/* Section headings */
.section-label {
font-size: 11px;
font-weight: 500;
letter-spacing: .1em;
text-transform: uppercase;
color: var(--ink-faint);
margin-bottom: .75rem;
}
h2 {
font-family: var(--serif);
font-size: 1.6rem;
font-weight: 400;
color: var(--ink);
letter-spacing: -0.02em;
margin-bottom: 1.5rem;
}
/* FAQ */
.faq-section { margin-bottom: 4rem; }
.faq-item {
border-bottom: 1px solid var(--border);
}
.faq-q {
width: 100%;
background: none;
border: none;
padding: 1.1rem 0;
display: flex;
align-items: center;
justify-content: space-between;
cursor: pointer;
text-align: left;
font-family: var(--sans);
font-size: 15px;
font-weight: 500;
color: var(--ink);
gap: 1rem;
}
.faq-q:hover { color: var(--accent); }
.faq-chevron {
width: 20px;
height: 20px;
flex-shrink: 0;
display: flex;
align-items: center;
justify-content: center;
border: 1px solid var(--border);
border-radius: 50%;
font-size: 12px;
color: var(--ink-faint);
transition: transform .25s, background .2s, border-color .2s;
}
.faq-item.open .faq-chevron {
transform: rotate(45deg);
background: var(--accent);
border-color: var(--accent);
color: #fff;
}
.faq-a {
max-height: 0;
overflow: hidden;
transition: max-height .35s ease, padding .25s;
}
.faq-item.open .faq-a { max-height: 400px; padding-bottom: 1.2rem; }
.faq-a p { font-size: 14px; color: var(--ink-muted); line-height: 1.7; margin-bottom: .6rem; font-weight: 300; }
.faq-a p:last-child { margin-bottom: 0; }
.faq-a code {
font-family: monospace;
font-size: 12px;
background: var(--paper-warm);
padding: 2px 6px;
border-radius: 4px;
color: var(--accent);
}
/* Steps */
.steps { margin: 1.5rem 0; }
.step {
display: flex;
gap: 1rem;
margin-bottom: 1.2rem;
align-items: flex-start;
}
.step-num {
width: 28px;
height: 28px;
border-radius: 50%;
background: var(--accent);
color: #fff;
font-size: 12px;
font-weight: 500;
display: flex;
align-items: center;
justify-content: center;
flex-shrink: 0;
}
.step-body h4 { font-size: 14px; font-weight: 500; color: var(--ink); margin-bottom: .2rem; }
.step-body p { font-size: 13px; color: var(--ink-muted); margin: 0; font-weight: 300; }
/* Contact section */
.contact-section {
background: var(--ink);
border-radius: 16px;
padding: 2.5rem;
color: #fff;
display: grid;
grid-template-columns: 1fr auto;
gap: 2rem;
align-items: center;
margin-top: 4rem;
}
.contact-section h2 {
color: #fff;
margin-bottom: .5rem;
font-size: 1.4rem;
}
.contact-section p { color: rgba(255,255,255,.55); font-size: 14px; margin: 0; font-weight: 300; }
.contact-btn {
display: inline-flex;
align-items: center;
gap: .5rem;
background: #fff;
color: var(--ink);
text-decoration: none;
padding: .75rem 1.5rem;
border-radius: 8px;
font-size: 14px;
font-weight: 500;
white-space: nowrap;
transition: background .2s, transform .15s;
}
.contact-btn:hover { background: var(--accent-light); transform: translateY(-1px); }
/* Info boxes */
.info-box {
background: var(--accent-light);
border: 1px solid #c8dbc9;
border-radius: 10px;
padding: 1rem 1.25rem;
margin: 1rem 0;
}
.info-box p { color: var(--accent); font-size: 13px; margin: 0; font-weight: 400; }
/* Footer */
footer {
background: var(--ink);
color: rgba(255,255,255,.4);
text-align: center;
padding: 2rem;
font-size: 13px;
font-weight: 300;
}
footer a { color: rgba(255,255,255,.6); text-decoration: none; margin: 0 .75rem; }
footer a:hover { color: #fff; }
@media (max-width: 600px) {
.contact-section { grid-template-columns: 1fr; }
.contact-btn { width: 100%; justify-content: center; }
}
</style>
</head>
<body>
<header>
<div class="header-inner">
<a class="logo" href="#">Highlight<span>Anywhere</span></a>
<nav>
<a href="highlight_privacy.html">Privacy</a>
<a href="highlight_support.html" class="active">Support</a>
</nav>
</div>
</header>
<div class="hero">
<div class="hero-badge">Support</div>
<h1>How can we <em>&</em><br>help you?</h1>
<p class="hero-sub">Find answers below or reach out directly.</p>
</div>
<main>
<!-- Quick start cards -->
<div class="quick-start">
<div class="qs-card">
<span class="qs-icon">🖊</span>
<h3>Highlight text</h3>
<p>Select any text on a webpage and tap a color from the popup to highlight it instantly.</p>
</div>
<div class="qs-card">
<span class="qs-icon">📋</span>
<h3>Enable copy</h3>
<p>Can't copy text on a site? Activate the extension — copy-paste will be unlocked automatically.</p>
</div>
<div class="qs-card">
<span class="qs-icon">📤</span>
<h3>Export highlights</h3>
<p>Tap Export in the popup to save all highlights as Markdown, HTML, or a shareable image.</p>
</div>
<div class="qs-card">
<span class="qs-icon">🗑</span>
<h3>Clear highlights</h3>
<p>Remove a single highlight by tapping it, or clear all highlights for the page at once.</p>
</div>
</div>
<!-- Getting started -->
<div class="faq-section">
<div class="section-label">Getting started</div>
<h2>Setting Up the Extension</h2>
<div class="steps">
<div class="step">
<div class="step-num">1</div>
<div class="step-body">
<h4>Open Safari Settings</h4>
<p>Go to Settings → Safari → Extensions on your iPhone or iPad.</p>
</div>
</div>
<div class="step">
<div class="step-num">2</div>
<div class="step-body">
<h4>Enable HighlightAnywhere</h4>
<p>Toggle HighlightAnywhere on and grant permission to "All Websites" for the best experience.</p>
</div>
</div>
<div class="step">
<div class="step-num">3</div>
<div class="step-body">
<h4>Open any webpage in Safari</h4>
<p>Tap the extension icon (puzzle piece) in the Safari toolbar, then tap HighlightAnywhere to activate.</p>
</div>
</div>
<div class="step">
<div class="step-num">4</div>
<div class="step-body">
<h4>Select text to begin</h4>
<p>Long-press any text to select it. A color picker popup will appear — choose a color to highlight.</p>
</div>
</div>
</div>
<div class="info-box">
<p>💡 Tip: Grant "Allow" permission for "All Websites" so the extension works on every page without asking each time.</p>
</div>
</div>
<!-- FAQ -->
<div class="faq-section">
<div class="section-label">FAQ</div>
<h2>Frequently Asked Questions</h2>
<div class="faq-item">
<button class="faq-q" onclick="toggle(this)">
Why can't I see the extension icon in Safari?
<span class="faq-chevron">+</span>
</button>
<div class="faq-a">
<p>The extension icon appears in the Safari toolbar (address bar area). If you don't see it, tap the <code>AA</code> or page settings icon in the address bar — the extension may be listed there. Make sure the extension is enabled in <strong>Settings → Safari → Extensions</strong>.</p>
</div>
</div>
<div class="faq-item">
<button class="faq-q" onclick="toggle(this)">
The extension doesn't work on a specific website. Why?
<span class="faq-chevron">+</span>
</button>
<div class="faq-a">
<p>Some websites use aggressive content security policies that can prevent extensions from running. This is a Safari/website limitation, not a bug in HighlightAnywhere. Most standard websites work without issues.</p>
<p>If the issue persists, try refreshing the page after activating the extension.</p>
</div>
</div>
<div class="faq-item">
<button class="faq-q" onclick="toggle(this)">
Will my highlights be saved if I close the tab?
<span class="faq-chevron">+</span>
</button>
<div class="faq-a">
<p>Yes. Highlights are saved locally on your device and will be restored automatically when you revisit the same page. All data is stored on-device — nothing is sent to any server.</p>
</div>
</div>
<div class="faq-item">
<button class="faq-q" onclick="toggle(this)">
How do I remove a specific highlight?
<span class="faq-chevron">+</span>
</button>
<div class="faq-a">
<p>Tap on any highlighted text to select it and reveal the popup. Then tap the <strong>clear</strong> or eraser option to remove that individual highlight. To clear all highlights on a page at once, use the "Clear All" option in the extension popup.</p>
</div>
</div>
<div class="faq-item">
<button class="faq-q" onclick="toggle(this)">
What selection modes are available?
<span class="faq-chevron">+</span>
</button>
<div class="faq-a">
<p>HighlightAnywhere supports three quick selection modes:</p>
<p><strong>Word</strong> — double-tap to select a single word.<br>
<strong>Sentence</strong> — selects the full sentence containing the tapped word.<br>
<strong>Paragraph</strong> — selects the entire paragraph with one tap.</p>
<p>You can also manually drag to select any custom range of text.</p>
</div>
</div>
<div class="faq-item">
<button class="faq-q" onclick="toggle(this)">
What highlight styles are available?
<span class="faq-chevron">+</span>
</button>
<div class="faq-a">
<p>You can choose from three visual styles:</p>
<p><strong>Full highlight</strong> — colored background behind the text.<br>
<strong>Underline</strong> — colored line beneath the text, less intrusive.<br>
</div>
</div>
<div class="faq-item">
<button class="faq-q" onclick="toggle(this)">
How do I export my highlights?
<span class="faq-chevron">+</span>
</button>
<div class="faq-a">
<p>Tap the export icon in the extension popup. You can export in three formats:</p>
<p><strong>Markdown (.md)</strong> — great for note-taking apps like Obsidian or Notion.<br>
<strong>HTML (.html)</strong> — preserves styling, open in any browser.<br>
<strong>Image (.png)</strong> — a visual snapshot of your highlights, easy to share.</p>
</div>
</div>
<div class="faq-item">
<button class="faq-q" onclick="toggle(this)">
Does the app collect any of my data?
<span class="faq-chevron">+</span>
</button>
<div class="faq-a">
<p>No. HighlightAnywhere collects absolutely no personal data. All highlights and preferences are stored locally on your device and never transmitted anywhere. See our <a href="privacy.html" style="color:var(--accent)">Privacy Policy</a> for full details.</p>
</div>
</div>
<div class="faq-item">
<button class="faq-q" onclick="toggle(this)">
How do I delete all my saved data?
<span class="faq-chevron">+</span>
</button>
<div class="faq-a">
<p>Simply delete the app from your device. All locally stored highlights and preferences will be permanently removed. Alternatively, you can clear highlights per-page using the "Clear All" function within the extension.</p>
</div>
</div>
<div class="faq-item">
<button class="faq-q" onclick="toggle(this)">
Is HighlightAnywhere available on Mac?
<span class="faq-chevron">+</span>
</button>
<div class="faq-a">
<p>Currently, HighlightAnywhere is available for iOS and iPadOS. Mac support may be added in a future update.</p>
</div>
</div>
</div>
<!-- Contact -->
<div class="contact-section">
<div>
<h2>Still need help?</h2>
<p>Can't find what you're looking for? Send us an email and we'll get back to you as soon as possible.</p>
</div>
<a class="contact-btn" href="mailto:dtb4121988@gmail.com">
✉ Email Support
</a>
</div>
</main>
<footer>
<div>© 2025 HighlightAnywhere · <a href="privacy.html">Privacy Policy</a> <a href="support.html">Support</a></div>
</footer>
<script>
function toggle(btn) {
const item = btn.closest('.faq-item');
const isOpen = item.classList.contains('open');
document.querySelectorAll('.faq-item.open').forEach(el => el.classList.remove('open'));
if (!isOpen) item.classList.add('open');
}
</script>
</body>
</html>