diff --git a/self-hosted/configuration/features/integrations/instagram-via-instagram-business-login.mdx b/self-hosted/configuration/features/integrations/instagram-via-instagram-business-login.mdx index 32bd7a40..55d56905 100644 --- a/self-hosted/configuration/features/integrations/instagram-via-instagram-business-login.mdx +++ b/self-hosted/configuration/features/integrations/instagram-via-instagram-business-login.mdx @@ -1,21 +1,23 @@ --- -title: Instagram via Instagram Business Login -description: Set up Instagram integration using Instagram Business Login authentication (recommended method) -sidebarTitle: Instagram via Instagram Business Login +title: Set up Instagram Business Login for Chatwoot +description: Configure the Chatwoot Instagram integration for a self-hosted installation using Meta's recommended Instagram Business Login flow. +sidebarTitle: Instagram Business Login setup --- Please ensure you have installed version v4.1 or above. If not, please refer to this [guide](./instagram-channel-setup) for the Facebook Login method. +Use this guide to connect Instagram professional accounts to a self-hosted Chatwoot installation using Instagram Business Login. This is the recommended authentication method for Chatwoot Instagram inboxes from v4.1 onwards. + ## Prerequisites -1. A valid facebook account. -2. A valid instagram professional account. +1. A valid Facebook account. +2. A valid Instagram professional account. -## Register A Facebook App +## Register a Facebook app -To use Instagram Channel, you have to create a Facebook app in the developer portal. You can find more details about creating Facebook apps [here](./facebook-channel-setup). +To use the Chatwoot Instagram channel, create a Facebook app in the developer portal. You can find more details about creating Facebook apps [here](./facebook-channel-setup). 1. Click on the "Create App" button @@ -69,11 +71,11 @@ Set Redirect URL as `{your_chatwoot_url}/instagram/callback` 5. Create a new Instagram tester account -## Create Instagram Inbox +## Create an Instagram inbox in Chatwoot -Head over to Chatwoot and create a Instagram inbox. Please refer to this [guide](https://chatwoot.help/hc/user-guide/articles/1744361165-how-to-setup-an-instagram-channel-via-instagram-login) for more details on creating a Instagram inbox in Chatwoot. +Head over to Chatwoot and create an Instagram inbox. Please refer to this [guide](https://chatwoot.help/hc/user-guide/articles/1744361165-how-to-setup-an-instagram-channel-via-instagram-login) for more details on creating an Instagram inbox in Chatwoot. -## How to test the Instagram before going to live +## Test the Instagram integration before going live 1. Add Instagram Testers by clicking "Add People" button. @@ -103,8 +105,8 @@ Please configure the Frontend URL. The Frontend URL does not match the authoriza ### Instagram Channel creation Error: Failed to exchange token -Please make sure that tester account has been added to the facebook app settings. +Please make sure that the tester account has been added to the Facebook app settings. -### 400: Session Invalid when connecting the instagram channel +### 400: Session Invalid when connecting the Instagram channel -This might be issue from facebook side. Please try again after some time. \ No newline at end of file +This might be an issue from Facebook's side. Please try again after some time.