Bad conversion of some files with header and/or footer

[rikardow]

Hi, first of all, thanks for your good work with this plugin

We have been experiencing some issues while converting files with header and/or footer, it doesn't happen with all the files, though

This is a known bug in the version of LibreOffice that this plugin is using, so the easiest solution is to upgrade to >7.2 (since 7.2 has some performance issues) to fix this behaviour

Here are some files so you can try yourself with the current version of LO:

missing_content_ex1.docx: Pages 6 through 17 of the PDF file are blank aside from the header and footer.

overlap_content_ex1.docx: Page 5 of the original file has elements overlapping the page header. The PDF version contains text elements that overlap.

missing_pages_ex1.docx: 5 pages long in total. When converted, this produces 3 pages in total. The 3rd and 4th pages are missing and not converted, as in the original document. Number 6 in the image on the 2nd page is cut off from the image.

Thanks for your help

[chris-lav]

We also have this issue. Hoping we get a resolution for this!

[garrettopenlms]

Hi Catalyst Team,

Just trying to give this issue a little nudge as a fix would be very helpful and appreciated.

[Charlie-Tran]

Hi,
We are experiencing this issue as well in Moodle 4.4.

[dmitriim]

We haven't had any complains about this issue from our clients that use this plugin. So it's not on our radar for fixing.

However, if you have a development capacity PR is always welcome.

Alternatively if you are willing to sponsor a fix for this issue, you can contact our sales team https://www.catalyst-au.net/contact-us