Unable to open bookworm preferences

[Bibeksharma5]

Hello bookworm app development team! thanks for developing a wonderful application for visually impaired community. reading documents has been simplified by this software bookworm. Unfortunately, I'm facing an issue in bookworm. When I press alt and press up arrow and press enter on preferences, the preferences doesn't open. I mean when I click on preferences, nothing happens. I've changed any settings. I'm using windows 10 22H2 64 bit operating system OS built 19045.6093. I hope I'll get reply soon. I request to fix this issue. Thank you. Best regards.

[pauliyobo]

Hello. Thank you for opening this issue.
Unfortunately it is difficult to help without more context.
Could you send the logs as well?
Thanks.

[cary-rowen]

Hi @Bibeksharma5,

Can you try this build?

#339 should be able to fix this issue.

If the latest build does not resolve your issue, follow the template to provide all the necessary information, including logs in debug mode.

[Bibeksharma5]

The latest build also doesn't work. how to send the log? I don't know. If you tell me how to view the log, I'll definitely send the log.

[cary-rowen]

@Bibeksharma5
Open Bookworm, go to the 'Help' menu, select 'Debug Mode', restart Bookworm, then perform the action of opening preferences.
If you cannot open it, you can go to %appdata%\bookworm\ and upload the logs directory here.