BMC-check of H3C-server management board shows CRITICAL even there is no CRITICAl value visible on the webpage

[stephanhendl]

Hi folks,

we've 8 H3C-server (R4900 G6). While checking the BMC-Board the result is CRITICAL but on the BMC webpage itself there is nothing CRITICAL.

./check_redfish.py -H server-r.x.x.de -f /etc/redfish2.secret --bmc --detailed
[CRITICAL]: BMC: BMC (Firmware: 1.85.02), all nics are in 'OK' state.
[OK]: NIC 1:eth0 'debceph1-r' (IPs: x.x.x.x/24, fe80::...../0) (speed: 1000, autoneg: on, duplex: full) status: OK

Version is 2.1.2. What could be wrong?

Best Regards

[bb-Ricardo]

Hi @stephanhendl

I actually don't know. I also have never heard of H3C server. But I could add these type of server to fully support all reported hardware components.

Would you be able to send me a mockup of the server and then I could add it to the plugin? Here you can find the description of how to create a mockup: https://github.com/bb-Ricardo/check_redfish/tree/next-release#contribution

You can send it to my mail address which can be found in the check_redfish.py

Thank you very much.

[stephanhendl]

mockup sent

[bb-Ricardo]

@stephanhendl,

I found the issue. The vendor mixed up the result for the Manager status (but seems correct for all other components)

    "Status": {
        "Health": "Enabled",
        "State": "OK"
    }

But should be:

    "Status": {
        "Health": "OK",
        "State": "Enabled"
    }

Would you be able to open an issue with the vendor and asking for a fix?

[bb-Ricardo]

Added support for this server to return more details: https://github.com/bb-Ricardo/check_redfish/releases/tag/v2.2.0