review.yml

aid: indio-tech
name: Indio Technologies
review:
  question: Does Indio expose a documented public WebSocket API?
  answer: false
  date: '2026-07-10'
  reviewer: API Evangelist
  asyncapiSpecCreated: false
  asyncapiScopeNote: |
    No AsyncAPI document was authored. Indio does not publish any public API -
    REST, WebSocket, SSE, or otherwise - so there is no documented server-push
    transport on Indio's own API to model. Indio is a SaaS insurance
    application/submissions product; its integrations move data through Applied
    Systems partner channels (Applied Epic SDK, IVANS data exchange, Applied
    DevCenter), which are partner-gated and not documented as a WebSocket API.
findings:
  summary: |
    Indio Technologies does not publish a documented public WebSocket API - and,
    more broadly, does not publish a self-service public developer API at all.
    Indio is a cloud-based commercial-insurance application and submissions
    platform (10,000+ smart forms, ACORD applications, e-signature, secure
    document sharing) that was acquired by Applied Systems. Programmatic access
    is partner/carrier-gated and delivered through Applied Systems: a
    bi-directional Applied Epic integration and the Applied Epic SDK, the IVANS
    data exchange API used to move submission and proposal data between agencies,
    brokers and carriers, and the Applied DevCenter partner developer program.
    No public REST reference, OpenAPI definition, API key self-signup, or
    developer portal specific to Indio was found. No realtime, bidirectional, or
    streaming WebSocket (ws:// or wss://) endpoint is documented anywhere on
    Indio's product, help center, or the Applied DevCenter.
  accessModel: |
    Gated / partner-only. Indio itself is licensed as a per-seat SaaS product
    (starting around $50 per user per month, with agency pricing via sales) and
    is used through its web portal. There is no documented open API, no public
    endpoint base URL, and no published rate limits. Where programmatic exchange
    exists, it is brokered by Applied Systems components (Applied Epic SDK, IVANS
    API) under partner agreements rather than by an open Indio API.
  transports:
    - protocol: REST
      scheme: https
      documented: false
      note: No public Indio REST API base URL, reference, or OpenAPI is documented. Partner data exchange runs through Applied Systems / IVANS.
    - protocol: WebSocket
      scheme: wss
      documented: false
      note: No WebSocket endpoint is documented on Indio's product, help center, or the Applied DevCenter as of the review date.
    - protocol: SSE
      scheme: https
      documented: false
      note: No Server-Sent Events streaming surface is documented.
  endpointsConfirmedRest: []
  endpointsModeled: |
    The four API groupings in apis.yml (Submissions, Forms and Applications,
    Clients, Documents and E-Signature) are modeled from Indio's documented
    product concepts. They are logical groupings only and are marked
    endpointsModeled: true - no concrete public endpoints, paths, or base URLs
    were fabricated, because none are documented.
sources:
  - url: https://www.useindio.com
    type: Website
    note: Product marketing for the insurance application/submissions platform; no API or developer links.
  - url: https://help.useindio.com/en/
    type: Documentation
    note: Help center covering submissions, forms, e-signature, integrations; no API reference or API keys.
  - url: https://help.useindio.com/en/collections/2173888-submission-features
    type: Documentation
    note: Submission = workspace packaging applications, workbooks, document-upload and e-signature requests. UI-driven, no API.
  - url: https://www1.appliedsystems.com/en-us/solutions/for-agents/insurance-application-software/indio/
    type: ParentCompany
    note: Applied Systems product page for Indio; describes Applied Epic integration and single-click digital submission, not an open API.
  - url: https://devcenter.myappliedproducts.com/home
    type: DeveloperProgram
    note: Applied DevCenter partner developer program (gated). Subscribe-to-APIs model for Applied products; no public Indio API catalog exposed.
  - url: https://help.appliedsystems.com/Help/EpicSDK/2021.2/html/8292f241-9ab2-43f7-ab2f-25fc3843128b.htm
    type: SDK
    note: Applied Epic SDK reads/writes agency-management data used to populate Indio; the nearest documented programmatic surface, partner-oriented.
  - url: https://www.insurancebusinessmag.com/us/news/technology/applied-systems-and-indio-technologies-lift-lid-on-acquisition-194673.aspx
    type: News
    note: Acquisition context - carriers extracting Indio data "through an API"; IVANS leveraging Indio for submission data exchange.
actions:
  asyncapiPath: null
  apisYmlUpdated: true
  reason: |
    No WebSocket (or any public) API surface exists to model. Indio's
    programmatic access is partner-gated through Applied Systems. The apis.yml
    entry documents four logical API groupings with endpointsModeled: true and
    fabricates no endpoints; no AsyncAPI document was created because there is
    no documented server-push transport on Indio's own API.