apis.yml

aid: artera
name: Artera
description: >-
  Artera is a healthcare technology company providing an AI-powered patient
  communication and engagement platform used by hospitals, health systems, and
  medical practices to unify how they reach and care for patients. The platform
  orchestrates SMS, voice, email, and chat across the patient journey —
  appointment scheduling and reminders, patient intake, payments, referral
  management, care-gap closure, prescription refills, multilingual engagement,
  and after-hours call routing and triage — increasingly through agentic AI.
  Artera connects to the EHR and patient-facing vendors via API, FHIR, and
  HL7v2 integrations with major systems including Epic, Oracle Health, MEDITECH,
  athenahealth, eClinicalWorks, Veradigm, NextGen, Greenway, ModMed, AdvancedMD,
  and Netsmart. The company maintains a strong security and compliance posture
  (SOC 2 Type 2, HITRUST, ISO 27001/27017/27018/27701, FedRAMP, HIPAA). It was
  surfaced as a Techstars portfolio company and added to the API Evangelist
  network.
url: https://raw.githubusercontent.com/api-evangelist/artera/refs/heads/main/apis.yml
deliveryModel:
  model: saas
  open_source: false
  commercial: true
  callable_host: false
  label: Hosted service · you call their endpoint
  confidence: medium
  source:
  - pricing
  generated: '2026-08-28'
  method: derived
accessModel:
  pricing: unknown
  onboarding: unknown
  trial: false
  try_now: false
  public: false
  label: Unknown
  confidence: low
  source: []
  generated: '2026-07-22'
  method: derived
image: https://artera.io/wp-content/uploads/2024/03/cropped-favicon-300x300.png
x-type: company
x-source: vc-portfolio
x-backed-by:
- techstars
x-tier: stub
x-tier-reason: portfolio-lead
specificationVersion: '0.23'
created: '2026-07-17'
modified: '2026-07-18'
tags:
- Company
- Healthcare
- Patient Communication
- Patient Engagement
- Health IT
- EHR Integration
- FHIR
- Agentic AI
apis:
- name: Artera Messaging API (MAPI)
  description: >-
    Artera's outbound SMS API, marketed to health systems and Artera Marketplace
    vendors as the SendMessage API. It sends real-time text messages to patients
    from the health system's trusted Artera number, authenticated with OAuth 2.0
    plus an API key and restricted by IP allowlist. It optionally returns a
    Deliverability Webhook carrying the message status (received, sent, delivered,
    undelivered, failed) and a Patient Response Webhook when a patient replies
    through the Secure Messaging Portal. MAPI is SMS-only — not voice or email —
    delivers immediately with no advance scheduling, permits and auto-shortens
    URLs, and deliberately does NOT apply Artera's TCPA quiet-hours or Holiday
    Hours adjustments, leaving send-time compliance to the caller. The full
    specification is published only inside Artera's registration-gated developer
    portal.
  humanURL: https://knowledge.artera.io/en_US/use-cases-and-add-ons/messaging-api-mapi
  baseURL: https://api.artera.io
  tags:
  - Messaging
  - SMS
  - Patient Communication
  - Healthcare
  - Webhook
  tags_raw:
  - Messaging
  - SMS
  - Patient Communication
  - Healthcare
  - Webhooks
  properties:
  - type: Documentation
    url: https://knowledge.artera.io/en_US/use-cases-and-add-ons/messaging-api-mapi
  - type: APIReference
    url: https://apidocs.artera.io/docs/0dbfeef0-de7e-4dee-8435-09c5cffd7ed1/specification
  - type: DeveloperPortal
    url: https://apidocs.artera.io/login
  - type: Webhooks
    url: asyncapi/artera-webhooks.yml
  - type: Authentication
    url: authentication/artera-authentication.yml
  - type: ErrorCatalog
    url: errors/artera-problem-types.yml
  - type: StatusPage
    url: https://status.artera.io/
- name: Artera Extended Data API
  description: >-
    A Marketplace-vendor API that attaches custom partner content to a patient's
    upcoming or past appointment or encounter, including post-discharge content.
    Vendors call Artera with Appointment and/or Encounter IDs that must match the
    EMR records already stored in Artera, together with the corresponding Location
    ID, and the supplied content is rendered into Artera messages through named
    Smart Phrase tokens — {eventPartnerPreCheckIn}, {eventPartnerPostApptRx},
    {eventPartnerRescheduling}, {eventPartnerTelehealth}, {eventPartnerCheckIn} for
    appointments and {dischargePartnerRx} for encounters. The tokens can be used in
    manual messages, Quick Responses, Triggers, Conversation Flows and Broadcasts;
    missing data renders blank and the message still sends. Specification access
    requires developer-portal registration.
  humanURL: https://knowledge.artera.io/en_US/marketplace/extended-data-api-appointments-and-encounters
  baseURL: https://api.artera.io
  tags:
  - Appointments
  - Encounters
  - Healthcare
  - Marketplace
  - Patient Engagement
  properties:
  - type: Documentation
    url: https://knowledge.artera.io/en_US/marketplace/extended-data-api-appointments-and-encounters
  - type: DeveloperPortal
    url: https://apidocs.artera.io/login
  - type: Authentication
    url: authentication/artera-authentication.yml
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: Website
  url: https://artera.io/
- type: Blog
  url: https://artera.io/blog/
- type: Integrations
  url: https://artera.io/integrations/
- type: Support
  url: https://artera.io/contact-us/
- type: TermsOfService
  url: https://artera.io/terms-of-service/
- type: PrivacyPolicy
  url: https://artera.io/privacy-policy/
- type: TrustCenter
  url: https://safebase.artera.io/
- type: Compliance
  url: https://artera.io/trust-center/
- type: Security
  url: https://artera.io/vulnerability-disclosure/
- type: VulnerabilityDisclosure
  url: security/artera-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/artera-domain-security.yml
- type: Documentation
  url: https://knowledge.artera.io/
- type: DeveloperPortal
  url: https://apidocs.artera.io/login
- type: APIReference
  url: https://apidocs.artera.io/docs/0dbfeef0-de7e-4dee-8435-09c5cffd7ed1/specification
- type: GettingStarted
  url: https://knowledge.artera.io/en_US/get-started
- type: HelpCenter
  url: https://support.wellapp.com/s/
- type: StatusPage
  url: https://status.artera.io/
- type: ChangeLog
  url: changelog/artera-changelog.yml
- type: ReleaseNotes
  url: https://knowledge.artera.io/en_US/release-notes/2026-releases
- type: Deprecation
  url: lifecycle/artera-lifecycle.yml
- type: Lifecycle
  url: lifecycle/artera-lifecycle.yml
- type: Authentication
  url: authentication/artera-authentication.yml
- type: Conventions
  url: conventions/artera-conventions.yml
- type: ErrorCatalog
  url: errors/artera-problem-types.yml
- type: Webhooks
  url: asyncapi/artera-webhooks.yml
- type: Conformance
  url: conformance/artera-conformance.yml
- type: Sandbox
  url: sandbox/artera-sandbox.yml
- type: Plans
  url: plans/artera-plans-pricing.yml
- type: RateLimits
  url: rate-limits/artera-rate-limits.yml
- type: Packages
  url: packages/artera-packages.yml
- type: LLMsTxt
  url: llms/artera-llms.txt
- type: SignUp
  url: https://artera.io/request-a-demo/
- type: Login
  url: https://app.wellapp.com/login
- type: TechnicalSpecifications
  url: https://knowledge.artera.io/en_US/technical-specifications/1239793-technical-specifications
x-enrichment:
  date: '2026-08-15'
  status: minimal
  artifacts_added: 14
  pass: local-v1
x-coverage:
  state: gated
  reason: partner-login
  detail: >-
    Artera runs a real API program — a Messaging API (MAPI) and an Extended Data
    API, both named in its public knowledge base and monitored as "SendMessage
    API" on its status page — but every specification sits behind account
    registration at apidocs.artera.io, whose own TLS certificate expired
    2026-01-27, so the documented portal link fails certificate validation and
    only resolves over plain http to an SPA that returns the same HTML shell for
    /openapi.json as for every other path.
  evidence:
  - url: https://apidocs.artera.io/docs/0dbfeef0-de7e-4dee-8435-09c5cffd7ed1/specification
    status: 000
  - url: https://apidocs.artera.app/openapi.json
    status: 200
  - url: https://api.artera.io/openapi.json
    status: 404
  - url: https://api.artera.io/health
    status: 200
  - url: https://knowledge.artera.io/en_US/use-cases-and-add-ons/messaging-api-mapi
    status: 200
  checked: '2026-08-15'