Describe the bug
A ConsumptionX timeout on a single device makes all entities of
that device unavailable, including the switch — even though ToggleX
and Electricity work fine on the same device.
I have two MSS305 plugs that are identical in every way: same hardware
revision (HW 8.1.0), same firmware (FW 8.3.15), same Meross account,
same Wi-Fi network, same MQTT broker.
- Plug A ("Prise clôture"): works perfectly. Switch controllable,
power/voltage/current and energy counter all reporting.
- Plug B ("Chargeurs Power For All"):
Appliance.Control.ConsumptionX
times out (10 s) on every polling cycle. As a result,
switch.*_main_channel and sensor.*_energy_kwh_main_channel are
permanently unavailable, while sensor.*_power_w_main_channel,
*_voltage_v_* and *_current_a_* keep updating normally every
~30 seconds.
So the device is clearly online and reachable — only one namespace
fails.
Key point: ToggleX is not the problem. I can turn plug B on and
off without any issue from the Meross Android app. Only Home Assistant
shows the switch as unavailable, because the failing ConsumptionX
call aborts the whole async_update() and every entity that depends on
it reports unavailable.
Expected behaviour
A timeout on one namespace should not invalidate entities belonging to
other, working namespaces. Ideally async_update() should tolerate
partial failures: log the failing namespace and keep serving the
namespaces that responded.
Things I already tried, none of which helped
- Reloading the integration
- Full Home Assistant restart
- Disabling
sensor.*_energy_kwh_main_channel in the entity registry —
the ConsumptionX request is still issued, so there is no way to
work around this from the HA side
Your environment
HomeAssistant version: -- 2026.8.1 (Core) --
Hassio Version (if applicable): -- Supervisor 2026.07.5, OS 18.2 --
Hardware environment: -- Home Assistant Green --
Integration: meross_cloud (HACS), low level library 0.4.10.4
Device: MSS305, HW 8.1.0, FW 8.3.15, class mss305:8.1.0:8.3.15
MQTT host: mqtt-eu-5.meross.com:443
Logs taken when the issue happened
ERROR (meross_iot.manager) Timeout occurred while waiting a response
for message b'{"header":{"from":"/app/4414882-xxxx/subscribe",
"messageId":"f12c8948c42c912d783b2d97a124e010","method":"GET",
"namespace":"Appliance.Control.ConsumptionX","payloadVersion":1,
"sign":"81e0802dffba2a81137ef38f9731c198","timestamp":1786532225,
"triggerSrc":"Android","uuid":"240904419797245100000000000a5555"},
"payload":{"channel":0}}' sent to device uuid
240904419797245100000000000a5555. Timeout was: 10.000000 seconds.
Mqtt Host: mqtt-eu-5.meross.com:443.
ERROR (homeassistant.components.switch) meross_cloud: Error on device update!
ERROR (homeassistant.components.sensor) meross_cloud: Error on device update!
WARNING (meross_iot.manager) Found a new device Chargeurs Power For All
(mss305, HW 8.1.0, FW 8.3.15, class: mss305:8.1.0:8.3.15) that has
become online while we were offline.
WARNING (homeassistant.components.switch) Setup of switch platform
meross_cloud is taking over 10 seconds.
WARNING (homeassistant.components.sensor) Setup of sensor platform
meross_cloud is taking over 10 seconds.
Describe the bug
A
ConsumptionXtimeout on a single device makes all entities ofthat device unavailable, including the switch — even though
ToggleXand
Electricitywork fine on the same device.I have two MSS305 plugs that are identical in every way: same hardware
revision (HW 8.1.0), same firmware (FW 8.3.15), same Meross account,
same Wi-Fi network, same MQTT broker.
power/voltage/current and energy counter all reporting.
Appliance.Control.ConsumptionXtimes out (10 s) on every polling cycle. As a result,
switch.*_main_channelandsensor.*_energy_kwh_main_channelarepermanently
unavailable, whilesensor.*_power_w_main_channel,*_voltage_v_*and*_current_a_*keep updating normally every~30 seconds.
So the device is clearly online and reachable — only one namespace
fails.
Key point:
ToggleXis not the problem. I can turn plug B on andoff without any issue from the Meross Android app. Only Home Assistant
shows the switch as unavailable, because the failing
ConsumptionXcall aborts the whole
async_update()and every entity that depends onit reports unavailable.
Expected behaviour
A timeout on one namespace should not invalidate entities belonging to
other, working namespaces. Ideally
async_update()should toleratepartial failures: log the failing namespace and keep serving the
namespaces that responded.
Things I already tried, none of which helped
sensor.*_energy_kwh_main_channelin the entity registry —the
ConsumptionXrequest is still issued, so there is no way towork around this from the HA side
Your environment
HomeAssistant version: -- 2026.8.1 (Core) --
Hassio Version (if applicable): -- Supervisor 2026.07.5, OS 18.2 --
Hardware environment: -- Home Assistant Green --
Integration: meross_cloud (HACS), low level library 0.4.10.4
Device: MSS305, HW 8.1.0, FW 8.3.15, class mss305:8.1.0:8.3.15
MQTT host: mqtt-eu-5.meross.com:443
Logs taken when the issue happened