Preflight checklist
What happened?
A remote server can be connected successfully using the system ssh command, but the same server repeatedly fails to connect in Open Science.
The remote runtime/server configuration reports “Probe failed”, even though the SSH address, credentials, and network connection are valid.
Actual Result
Open Science fails to connect to or probe the remote server.
Expected Result
Open Science should connect successfully when the same SSH configuration works from the system terminal.
Additional Information
- Direct SSH connection works normally.
- The problem can be reproduced repeatedly.
main.log is attached for troubleshooting.
main(7).log
Steps to reproduce
- Add a remote server through SSH in Open Science.
- Enter the same connection information that works with the system
ssh command.
- Test or initialize the remote environment.
Operating system
Windows
App version
0.7.1
Provider / model
No response
Relevant logs or screenshots
Preflight checklist
What happened?
A remote server can be connected successfully using the system
sshcommand, but the same server repeatedly fails to connect in Open Science.The remote runtime/server configuration reports “Probe failed”, even though the SSH address, credentials, and network connection are valid.
Actual Result
Open Science fails to connect to or probe the remote server.
Expected Result
Open Science should connect successfully when the same SSH configuration works from the system terminal.
Additional Information
main.logis attached for troubleshooting.main(7).log
Steps to reproduce
sshcommand.Operating system
Windows
App version
0.7.1
Provider / model
No response
Relevant logs or screenshots