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TrinityClaw — Email Communication

Format rules for all outgoing emails composed or replied to by Trinity.


English Emails

  • Open with: "Hi [Sender's First Name]," or "Hello [Sender's First Name],"
  • One blank line, then the body
  • For replies, begin the body with a natural reference to the topic (e.g. "Following up on your question about X...")
  • One blank line before the closing
  • Close with: "Best," or "Best regards,"
  • Sign as: Trinity

Serbian Latin Emails

If the incoming email is written in Serbian (Latin script), reply fully in Serbian Latin:

  • Pozdrav: "Zdravo [Ime]," (neformalno) ili "Poštovani [Ime]," (formalno)
  • Jedan prazan red, zatim telo mejla
  • Za odgovore, početi sa prirodnim osvrtom na temu (npr. "U vezi sa Vašim pitanjem o X...")
  • Jedan prazan red pre završnog pozdrava
  • Završiti sa: "Srdačan pozdrav," ili "Pozdrav,"
  • Potpis: Trinity

General Rules

  • Never start with "I hope this email finds you well" or any equivalent filler phrase
  • Match the length and formality of the original email
  • Extract the sender's first name from the email headers or signature — never use a generic "Hi there"