pool-assistant-site/support.html at main · Team-Volt/pool-assistant-site · GitHub

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<!doctype html>
<html lang="en-US">
<head>
  <meta charset="utf-8">
  <meta name="viewport" content="width=device-width, initial-scale=1">
  <title>Support - Pool Assistant</title>
  <meta name="description" content="Help with Pool Assistant setup, saved tests, maintenance, and dose guidance.">
  <link rel="stylesheet" href="styles.css">
</head>
<body>
  <header>
    <nav aria-label="Main navigation">
      <a href="index.html">Pool Assistant</a>
      <a href="support.html" aria-current="page">Support</a>
      <a href="privacy.html">Privacy</a>
    </nav>
  </header>
  <main>
    <h1>Pool Assistant support</h1>
    <p class="lede">Help with pool setup, saved tests, maintenance, and dose guidance.</p>

    <h2>Start with Pool Settings</h2>
    <p>Check the pool volume, finish, sanitizer, chemical products, and targets. Dose estimates depend on those values.</p>

    <h2>Missing or unexpected guidance</h2>
    <p>Pool Assistant only calculates a dose when it has the required pool settings, current reading, target, and product. Review those inputs first. For pH and alkalinity adjustments, follow the staged instructions and retest after circulation.</p>

    <h2>Maintenance tracking</h2>
    <p>Open Maintenance to record completion dates, review maintenance history, or add a custom item with your own repeat interval. Salt cell inspection appears only for salt water generator pools.</p>

    <h2>Saved data</h2>
    <p>Tests and pool settings are stored on the device and can sync through the private iCloud account on that device. Open History to edit or delete an individual test.</p>

    <h2>Contact support</h2>
    <p>Email <a href="mailto:poolapp@teamvolt.org">poolapp@teamvolt.org</a>. Include the app version, iOS version, what you expected, and what happened. Do not send a home address or other details that are not needed to reproduce the problem.</p>

    <h2>Safety</h2>
    <p>Pool Assistant provides estimates, not water testing or professional pool service. Follow chemical labels and equipment instructions. Do not mix chemicals, and store them as directed by the manufacturer.</p>
  </main>
  <footer>
    <a href="index.html">Pool Assistant</a> · <a href="privacy.html">Privacy policy</a>
  </footer>
</body>
</html>