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<!doctype html>
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<div class="crumb"><a href="./">Guide home</a> › Client guide</div>
<h1>Client guide</h1>
<p>Everything you need to review auditions for your projects: listening, rating, shortlisting, commenting, booking talent, downloading and sharing takes.</p>
</div>
</div>
<main class="wrap guide">
<nav class="toc" aria-label="Contents">
<p>Contents</p>
<ol>
<li><a href="#sign-in">1. Signing in</a></li>
<li><a href="#projects">2. Your projects</a></li>
<li><a href="#takes">3. Reviewing takes</a></li>
<li><a href="#comments">4. Comments on a take</a></li>
<li><a href="#listen">5. Listening</a></li>
<li><a href="#booking">6. Booking talent</a></li>
<li><a href="#downloads">7. Downloading files</a></li>
<li><a href="#sharing">8. Sharing takes</a></li>
<li><a href="#notes">9. Notes for our team</a></li>
<li><a href="#phone">10. On your phone</a></li>
<li><a href="#shortcuts">11. Keyboard shortcuts</a></li>
<li><a href="#new-project">12. Requesting a new project</a></li>
<li><a href="#account">13. Your account</a></li>
<li><a href="#help">14. Troubleshooting</a></li>
</ol>
</nav>
<article>
<section id="sign-in">
<h2><span class="num">1.</span>Signing in</h2>
<p class="lead">Studio Center creates your account and emails you your sign-in details when your first project starts.</p>
<ol class="steps">
<li>Go to <a href="https://studiocenterauditions.com/auth/signin">studiocenterauditions.com</a>.</li>
<li>Enter your <b>username</b> and <b>password</b>, then click <b>Sign in</b>.</li>
<li>If you see a <b>“Verify you are human”</b> box, tick it. Most of the time the check happens invisibly.</li>
</ol>
<figure class="narrow">
<div class="frame"><img src="assets/guide/c-signin.webp?v=202610181530" alt="The sign-in page with numbered markers" width="756" height="755" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span><b>Username</b>: the one from your welcome email (not your email address).</span></li>
<li><b class="n">2</b><span><b>Password</b>.</span></li>
<li><b class="n">3</b><span><b>Show / hide</b> the password as you type.</span></li>
<li><b class="n">4</b><span><b>Sign in</b>.</span></li>
<li><b class="n">5</b><span><b>Forgot your password?</b> Get a reset link by email.</span></li>
<li><b class="n">6</b><span><b>Help signing in</b> opens this section of the guide.</span></li>
</ul>
</figure>
<h3>Forgot your password</h3>
<ol class="steps">
<li>Click <b>Forgot your password?</b> on the sign-in page.</li>
<li>Enter your <b>username</b> and click <b>Send reset link</b>.</li>
<li>Open the email and follow the link to choose a new password.</li>
</ol>
<div class="tip"><strong>No email?</strong> Check your spam folder. For your privacy, the page shows the same message whether or not the username exists, so double-check the spelling too.</div>
</section>
<section id="projects">
<h2><span class="num">2.</span>Your projects</h2>
<p class="lead">After you sign in, you'll see the projects you're part of.</p>
<figure>
<div class="frame"><img src="assets/guide/c-projects.webp?v=202610181530" alt="The projects page with numbered markers" width="1800" height="1125" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span><b>Start a New Project</b>: ask us to cast something new (see <a href="#new-project">section 12</a>).</span></li>
<li><b class="n">2</b><span><b>In progress</b> / <b>Finished</b>: projects still collecting auditions (due soonest first), and ones that have closed (most recent first). The number is how many are in each.</span></li>
<li><b class="n">3</b><span><b>Search</b> by project title or status.</span></li>
<li><b class="n">4</b><span><b>New takes</b>: how many auditions arrived since you last opened that project, on any device you sign in from.</span></li>
<li><b class="n">5</b><span><b>Status</b>: <span class="chip blue">In Progress</span> while we're collecting auditions; <span class="chip green">Auditions complete</span> once casting has closed.</span></li>
<li><b class="n">6</b><span><b>Account menu</b>: theme, this guide, settings, and sign out (see <a href="#account">section 13</a>).</span></li>
</ul>
</figure>
<p>Click a project to open it.</p>
</section>
<section id="takes">
<h2><span class="num">3.</span>Reviewing takes</h2>
<p class="lead">Each project page lists every audition (take) we've posted for you. New takes appear throughout the day until the deadline, right on the page as we post them; you don't need to reload.</p>
<figure>
<div class="frame"><img src="assets/guide/c-takes.webp?v=202610181530" alt="The takes table with numbered markers" width="1800" height="1119" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span>How many takes arrived (or got a new version) since your last visit. Click it to see just those.</span></li>
<li><b class="n">2</b><span><b>Views</b>: <b>All</b>, <b>New</b>, <b>Shortlisted</b>, <b>Favorites</b>, and <b>Hidden</b> (once you hide a take), each with a count.</span></li>
<li><b class="n">3</b><span><b>Even out volume</b> plays louder takes quieter so you judge every read at the same level. <b>Play next automatically</b> starts the next take when one ends (see <a href="#listen">section 5</a>).</span></li>
<li><b class="n">4</b><span><b>Shortlist</b> the takes you want to book or download together (see <a href="#booking">section 6</a>).</span></li>
<li><b class="n">5</b><span><b>Play</b> (see <a href="#listen">section 5</a>).</span></li>
<li><b class="n">6</b><span><b>File name</b>: click to download that one take.</span></li>
<li><b class="n">7</b><span><b>Rating</b>: click a star (1 to 5). <b>Clear</b> removes your rating. Ratings are yours; others on your team rate separately.</span></li>
<li><b class="n">8</b><span><b>Favorite</b>: marks the take with a trophy and adds it to your shortlist.</span></li>
<li><b class="n">9</b><span><b>Comments</b>: the latest comment on the take; click to read them all or add one (see <a href="#comments">section 4</a>).</span></li>
<li><b class="n">10</b><span><b>⋯</b>: <b>Hide this take</b> if it isn't a fit (bring it back from the <b>Hidden</b> view), or <b>Download this take</b>.</span></li>
<li><b class="n">11</b><span><b>New</b>: added since your last visit.</span></li>
<li><b class="n">12</b><span>A reminder of the keyboard shortcuts; <b>Help</b> opens <a href="#shortcuts">section 11</a>.</span></li>
<li><b class="n">13</b><span><b>#</b>: each take's number, so you can tell us “we like #4”. Takes are listed in number order, as our team arranged them.</span></li>
<li><b class="n">14</b><span><b>v2 · Updated</b>: we've posted a new version of this take (for example, a re-read you asked for) since your last visit.</span></li>
<li><b class="n">15</b><span><b>2 versions</b>: play and compare every version (below).</span></li>
</ul>
</figure>
<p>Click the <b>#</b>, <b>Name</b> or <b>Rating</b> heading to sort by it; click again to reverse. On a phone, use the sort menu above the takes.</p>
<h3>Versions of a take</h3>
<p>When you ask for another read, we add it to the same take as a new version, so its number, your rating, shortlist and comments stay with it. Click <b>2 versions</b> to hear them side by side.</p>
<figure>
<div class="frame"><img src="assets/guide/c-versions.webp?v=202610181530" alt="A take with its versions and a comment on version 1" width="1800" height="690" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span><b>Play</b> any version; it plays in the same player at the bottom of the page.</span></li>
<li><b class="n">2</b><span><b>Current</b>: the latest version, the one you hear when you click the take's own <b>Play</b> and the one included when you download or book.</span></li>
<li><b class="n">3</b><span><b>Download</b> a version.</span></li>
<li><b class="n">4</b><span>Comments say which version they were about (“on v1”). A comment you write while an earlier version is playing is saved for that version.</span></li>
</ul>
</figure>
<div class="tip"><strong>No takes yet?</strong> You'll see “Auditions are on the way.” We post takes as talent record them; check back later in the day.</div>
</section>
<section id="comments">
<h2><span class="num">4.</span>Comments on a take</h2>
<p>Tell us what you think of a particular read: “love the warmth”, “can she try it slower?”. Our team sees each comment and can reply right under it.</p>
<figure>
<div class="frame"><img src="assets/guide/c-comments.webp?v=202610181530" alt="A take with its comments open" width="1800" height="573" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span>Comments so far, with who wrote them and when.</span></li>
<li><b class="n">2</b><span>Type your comment.</span></li>
<li><b class="n">3</b><span>Tick <b>Play the take to comment at a moment</b> to pin the comment to a point in the take (“at 0:12”), then play it and pause where you mean.</span></li>
<li><b class="n">4</b><span><b>Comment</b> sends it.</span></li>
</ul>
</figure>
<p>Comments pinned to a moment show as marks on the player's waveform (for the version they were about). Click <b>1 comment</b> (or <b>Comment</b>) again to close the thread.</p>
</section>
<section id="listen">
<h2><span class="num">5.</span>Listening</h2>
<p>Click <b>Play</b> on any take. A player opens along the bottom of the page and stays there while you scroll, so you can keep rating and shortlisting as you listen.</p>
<figure>
<div class="frame"><img src="assets/guide/c-player.webp?v=202610181530" alt="The player and shortlist bar at the bottom of the page" width="1800" height="165" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span><b>Previous take</b>.</span></li>
<li><b class="n">2</b><span><b>Pause</b> / <b>Play</b>. Pausing keeps your place.</span></li>
<li><b class="n">3</b><span><b>Next take</b>.</span></li>
<li><b class="n">4</b><span><b>Waveform</b>: click or drag to jump to any point; marks show comments pinned to a moment.</span></li>
<li><b class="n">5</b><span><b>Close</b> the player.</span></li>
<li><b class="n">6</b><span>How many takes you've <b>shortlisted</b>.</span></li>
<li><b class="n">7</b><span><b>Download</b> (see <a href="#downloads">section 7</a>).</span></li>
<li><b class="n">8</b><span><b>Book</b> your shortlist (see <a href="#booking">section 6</a>).</span></li>
</ul>
</figure>
<p>Starting another take stops the one that's playing, so you never hear two at once. With <b>Play next automatically</b> on, the player moves down the list by itself; press <kbd>N</kbd> or <kbd>P</kbd> to skip ahead or back.</p>
</section>
<section id="booking">
<h2><span class="num">6.</span>Booking talent</h2>
<ol class="steps">
<li>Tick <b>Shortlist</b> on the takes you want to book (favorites are added automatically). The <b>Shortlisted</b> view shows just those.</li>
<li>In the bar at the bottom of the page, click <b>Book N shortlisted</b>.</li>
<li>In <b>Book Auditions</b>, check the takes in the list (you can play them again here), then click <b>Book</b>.</li>
</ol>
<figure>
<div class="frame"><img src="assets/guide/c-book.webp?v=202610181530" alt="The Book Auditions dialog" width="1194" height="527" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span>The takes you're about to book.</span></li>
<li><b class="n">2</b><span><b>Book</b> confirms. <b>Cancel</b> goes back without booking.</span></li>
</ul>
</figure>
<p>Booked takes are marked <span class="chip green">Booked</span>, the project shows <span class="chip green">Auditions complete</span>, and our team is notified right away. You'll get an email confirming your selections, and we'll contact you about scheduling.</p>
<div class="note"><strong>Booking is final from your side.</strong> If you booked the wrong take, reply to the confirmation email or contact your Studio Center producer and we'll sort it out.</div>
</section>
<section id="downloads">
<h2><span class="num">7.</span>Downloading files</h2>
<p>To download one take, click its file name (or use <b>⋯</b> › <b>Download this take</b>). To download several at once as a zip file, click <b>Download</b> in the bar at the bottom of the page:</p>
<figure class="narrow">
<div class="frame"><img src="assets/guide/c-downloads.webp?v=202610181530" alt="The Download menu" width="579" height="326" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span><b>All takes</b> on the project.</span></li>
<li><b class="n">2</b><span><b>Shortlisted</b>: only the takes on your shortlist.</span></li>
<li><b class="n">3</b><span><b>Booked</b>: only booked takes.</span></li>
<li><b class="n">4</b><span><b>Booked + shortlisted</b>: both together.</span></li>
</ul>
</figure>
<p>The number next to each choice is how many takes it includes; choices with nothing in them are greyed out. Large zips can take a moment to prepare before the download starts.</p>
</section>
<section id="sharing">
<h2><span class="num">8.</span>Sharing takes</h2>
<p>Below the takes, you can send them somewhere else, or let colleagues without an account listen.</p>
<figure>
<div class="frame"><img src="assets/guide/c-share.webp?v=202610181530" alt="Send to cloud storage and Share for review" width="1800" height="647" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span><b>Which takes</b> to send: all, shortlisted, booked, and so on.</span></li>
<li><b class="n">2</b><span><b>Copy links</b>: copies a direct link to each of those takes, to paste into an email or another service. <b>Save to Dropbox</b> and <b>Save to Google Drive</b> appear here too when they're available.</span></li>
<li><b class="n">3</b><span><b>Share for review</b>: give the link a name so you remember who it's for (optional).</span></li>
<li><b class="n">4</b><span><b>Works for</b>: how long the link lasts (3 to 30 days).</span></li>
<li><b class="n">5</b><span><b>Create link</b>, then copy it straight away: it's only shown once.</span></li>
</ul>
</figure>
<p>People with a review link can play the takes, with the same player, but can't rate, comment, book, or download. Links you've made are listed in the same panel; <b>Turn off</b> stops one working.</p>
</section>
<section id="notes">
<h2><span class="num">9.</span>Notes for our team</h2>
<p>Use <b>Notes for Studio Center</b> at the bottom of the project page for feedback about the whole project. For feedback on one take, comment on it instead (<a href="#comments">section 4</a>).</p>
<figure>
<div class="frame"><img src="assets/guide/c-notes.webp?v=202610181530" alt="The Notes for Studio Center panel" width="1800" height="560" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span>Type your note.</span></li>
<li><b class="n">2</b><span><b>Send note</b>: the note is saved to the project and emailed to our team.</span></li>
<li><b class="n">3</b><span>Notes you've already sent, with the date and who wrote them.</span></li>
</ul>
</figure>
</section>
<section id="phone">
<h2><span class="num">10.</span>On your phone</h2>
<p>Everything works on a phone. Each take is a card with the full file name and the same controls as on a computer:</p>
<figure class="phone">
<div class="frame"><img src="assets/guide/c-phone.webp?v=202610181530" alt="A project on a phone" width="780" height="1688" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span><b>Views</b>: All, New, Shortlisted, Favorites, Hidden.</span></li>
<li><b class="n">2</b><span><b>Play</b>: the player opens along the bottom.</span></li>
<li><b class="n">3</b><span><b>Rate</b>. <b>Clear</b> removes your rating.</span></li>
<li><b class="n">4</b><span><b>Favorite</b>.</span></li>
<li><b class="n">5</b><span><b>Comments</b>.</span></li>
<li><b class="n">6</b><span><b>⋯</b>: hide or download the take.</span></li>
<li><b class="n">7</b><span><b>Shortlist</b>.</span></li>
<li><b class="n">8</b><span>The bar at the bottom: your shortlist, <b>Download</b> and <b>Book</b> without scrolling.</span></li>
</ul>
</figure>
<p>The top bar folds into the <b>☰</b> menu, which also holds your account options (<a href="#account">section 13</a>).</p>
</section>
<section id="shortcuts">
<h2><span class="num">11.</span>Keyboard shortcuts</h2>
<p>On a computer, you can review a project without the mouse. The highlighted row is the one the keys act on. A short reminder sits just above the takes list.</p>
<table class="simple">
<thead><tr><th>Key</th><th>Does</th></tr></thead>
<tbody>
<tr><td><kbd>↑</kbd> <kbd>↓</kbd></td><td>Move between takes</td></tr>
<tr><td><kbd>Space</kbd></td><td>Add the take to your shortlist, or take it off</td></tr>
<tr><td><kbd>F</kbd></td><td>Favorite or unfavorite</td></tr>
<tr><td><kbd>1</kbd> to <kbd>5</kbd></td><td>Rate the take; <kbd>0</kbd> clears your rating</td></tr>
<tr><td><kbd>N</kbd> / <kbd>P</kbd></td><td>Play the next / previous take</td></tr>
</tbody>
</table>
<p>Shortcuts pause while you're typing in a comment or note.</p>
</section>
<section id="new-project">
<h2><span class="num">12.</span>Requesting a new project</h2>
<p>Anyone can ask us to cast a new project at <a href="https://studiocenterauditions.com/new-project">studiocenterauditions.com/new-project</a>; no account needed. If you're signed in, click <b>Start a New Project</b> (or <b>New project</b> in the top bar) and your details are already filled in.</p>
<figure>
<div class="frame"><img src="assets/guide/c-new.webp?v=202610181530" alt="The Start a new audition project form" width="1800" height="1569" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span><b>Your details</b>: name, company, email, and phone, so we can reach you.</span></li>
<li><b class="n">2</b><span><b>What do you need?</b> What it's for, how long it runs, how many voices, the kind of read, and when you need auditions.</span></li>
<li><b class="n">3</b><span><b>Scripts</b> (optional): drop files here or browse; up to 5 files, 25 MB each.</span></li>
<li><b class="n">4</b><span>Remove a file you added by mistake.</span></li>
<li><b class="n">5</b><span><b>Send request</b>.</span></li>
</ul>
</figure>
<p>Your request goes straight to our team, and a producer will be in touch to set up casting. If a <b>“Verify you are human”</b> box appears, tick it before sending.</p>
</section>
<section id="account">
<h2><span class="num">13.</span>Your account</h2>
<p>Click the person icon at the right of the top bar to open the account menu. On a phone, tap <b>☰</b>; the same options are listed there.</p>
<figure class="narrow">
<div class="frame"><img src="assets/guide/c-account.webp?v=202610181530" alt="The account menu, open" width="774" height="444" loading="lazy"></div>
<ul class="legend">
<li><b class="n">1</b><span><b>Theme</b>: each click switches between light, dark, and matching your device.</span></li>
<li><b class="n">2</b><span><b>Help guide</b>: opens this guide in a new tab.</span></li>
<li><b class="n">3</b><span><b>Settings</b>: your profile (below).</span></li>
<li><b class="n">4</b><span><b>Sign out</b>.</span></li>
</ul>
</figure>
<p><b>Settings</b> opens <b>Your profile</b>:</p>
<ul>
<li><b>Your details</b>: name, company, and phone; keep these current so we can reach you.</li>
<li><b>Signing in</b>: your email and username; <b>Email me a password reset link</b> sends a link to set a new password.</li>
<li><b>Do not email me</b>: stops project and notification emails from us. Password reset links you ask for still arrive.</li>
<li><b>Appearance</b>: light, dark, or match your device.</li>
<li><b>Deadlines in your calendar</b>: a private link that adds your projects' due dates to Google Calendar, Outlook, or Apple Calendar. <b>Make a new link</b> turns the old one off.</li>
</ul>
<figure>
<div class="frame"><img src="assets/guide/c-profile.webp?v=202610181530" alt="The Your profile page" width="1800" height="1850" loading="lazy"></div>
</figure>
</section>
<section id="help">
<h2><span class="num">14.</span>Troubleshooting</h2>
<h3>Sign-in says to wait</h3>
<p>After several sign-in attempts in a row, sign-in pauses for a minute to protect your account. Wait a minute, then try again, or reset your password.</p>
<h3>“Studio Center Auditions has been updated”</h3>
<p>When we release a new version of the site, a page you already had open shows this message with a <b>Reload</b> button. Click <b>Reload</b> to carry on. If something you just did didn't work, do it again after reloading.</p>
<h3>A project is missing</h3>
<p>You only see projects you've been added to. If a colleague can see a project you can't, ask your Studio Center producer to add you. Closed projects are under <b>Finished</b>.</p>
<h3>A take won't play</h3>
<p>Check your device's volume and that the browser tab isn't muted, then try again. If one particular take never plays, comment on it and we'll take a look.</p>
<h3>Still stuck?</h3>
<p>Contact your Studio Center producer, or visit <a href="https://www.studiocenter.com">studiocenter.com</a>. You can get back to this guide any time from <b>Help guide</b> in the account menu or at the bottom of every page.</p>
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