Some shows don’t pop up

[Gavv000]

I was trying to look HPI, a series, and it doesn’t pop up, but in Goodwill hunting, it does pop up. everything in the add on was correctly installed. Also when I click in the Goodwill hunting it doesn’t play back, it shows this error

{
"error": {
"code": 403,
"message": "The request is missing a valid API key.",
"errors": [
{
"message": "The request is missing a valid API key.",
"domain": "global",
"reason": "forbidden"
}
]
}
}