Track Resource Link Clicks on Confirmation Page (Public & Partner View)

[DDavis-CP]

• General
• Backend
• Public
• Partners

Background / Issue

Users see a list of supportive services on the application confirmation page, tailored to their predicted risk level (“At risk” or “Not at risk”). However, we’re currently not capturing any data on which links are actually clicked. This limits our insight into which resources are helpful or engaging, and which ones may need to be revisited or replaced.

Technical Context

This would involve implementing logging for when a user clicks a resource link. Data should include the risk classification group, the name of the resource, and which specific URL was visited. This will help inform future iterations of the resource set and ensure we’re driving users toward the most effective support.

Acceptance Criteria

• Track when users click resource links from the confirmation page.
• Include context in the event (risk level, resource name, and destination URL).
• Logging should occur for both public users and partners.
• Data is visible and testable in our analytics platform (e.g., Segment, GTM, etc.).

QA Notes

• Confirm that clicking any resource link from the confirmation page triggers a logged event.
• Test with both “At risk” and “Not at risk” flows.
• Validate that events include meaningful metadata.