Description
Description: Analyze patient behavior and demographics
Activities:
Patient arrival patterns:
Analyze patient arrival time distribution
Identify recurring patient patterns
Analyze new vs returning patient patterns
Patient demographics impact:
Analyze wait time by patient type (new vs returning)
Analyze insurance type impact (BPJS vs private)
Analyze age/gender impact (if applicable)
Patient booking patterns:
Analyze appointment booking distribution
Identify peak booking times
Analyze booking lead time
Patient wait tolerance:
Estimate acceptable wait times
Analyze no-show patterns (if applicable)
Queue distribution analysis:
Analyze how patients distribute across departments
Identify over/under-served departments
Create visualizations:
Pie charts of patient distributions
Histograms of arrival patterns
Scatter plots of patient characteristics
Document patient analysis findings
Deliverables: Patient analysis visualizations, behavior insights report
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