Department & Service Analysis

[levelslip]

• Description: Analyze department-level patterns
• Activities:
  • Wait times by department:
    • Calculate department average wait times
    • Compare department performance
    • Identify bottleneck departments
  • Service duration analysis:
    • Analyze service time distribution by department
    • Compare doctor efficiency across departments
    • Identify outliers in service times
  • Doctor efficiency analysis:
    • Calculate average service time per doctor
    • Identify top and underperforming doctors
    • Analyze doctor specialization impact
  • Queue dynamics by department:
    • Analyze queue length trends
    • Analyze queue velocity (throughput)
    • Identify capacity issues
  • Department capacity analysis:
    • Analyze doctor-to-queue ratio
    • Identify understaffed periods
    • Calculate department capacity utilization
  • Create visualizations:
    • Bar charts of department wait times
    • Box plots of service time distributions
    • Heatmaps of department metrics
  • Document department analysis findings
• Deliverables: Department analysis visualizations, capacity insights report