No icon

[zakaryanla]

Installed strictly on the tool, the button did not appear. What could be the reason?
OBI 12.2.1.3.0

Edit:
$FMW_HOME/user_projects/domains/bi/servers/bi_server1/tmp/_WL_user/analytics/eiguw6/war/res/b_mozilla/common.js
$FMW_HOME/user_projects/domains/bi/servers/bi_server1/tmp/_WL_user/analytics/za01ic/war/res/b_mozilla/common.js
$FMW_HOME/user_projects/domains/bi/servers/obips1/tmp/earmanager/analytics/yFQcjPLJ6hS6h3PCt4KoZA/res/b_mozilla/common.js

[Lokeshppr]

HI,

As I followed the instruction which you provided on blog but the pop up is not able to see in the analytics page.

[Lokeshppr]

we are using obiee 12.2.1.2.0 version