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91 lines (91 loc) · 5.55 KB
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{
"header": {
"schema": [
{
"field": "CallID",
"type": "UID",
"prefix": "S-"
},
{
"field": "Customer",
"type": "OBJ",
"options" : [
{"company": "Apple", "symbol": "AAPL", "industry": "Technology"},{"company": "Walmart","symbol" : "WMT", "industry": "Retail"},
{"company": "Amazon","symbol" : "AMZN", "industry": "Retail"},{"company": "United Health", "symbol" : "UNH", "industry": "Healthcare"},
{"company": "Apple", "symbol": "AAPL", "industry": "Technology"},
{"company": "Berkshire Hathaway","symbol" : "BRK", "industry": "Holding"},{"company": "CVS Health","symbol" : "CVS", "industry": "Healthcare"},
{"company": "Apple", "symbol": "AAPL", "industry": "Technology"},
{"company": "Exxon","symbol" : "XOM", "industry": "Energy"},
{"company": "Alphabet", "symbol" : "GOOGL", "industry": "Technology"},{"company": "Apple", "symbol": "AAPL", "industry": "Technology"},
{"company": "Costco", "symbol": "COST", "industry": "Retail"},{"company": "Apple", "symbol": "AAPL", "industry": "Technology"},
{"company": "Cigna", "symbol": "CI", "industry": "Healthcare"},{"company": "Apple", "symbol": "AAPL", "industry": "Technology"},
{"company": "Verizon", "symbol": "VZ", "industry": "Telecommunications"}, {"company": "Comcast", "symbol": "CMCSA", "industry": "Telecommunications"},
{"company": "Cardinal Health", "symbol": "CAH", "industry": "Healthcare"},
{"company": "Chevron", "symbol": "CVX", "industry": "Energy"},{"company": "Chevron", "symbol": "CVX", "industry": "Energy"},
{"company": "Home Depot", "symbol": "HD", "industry": "Retail"},{"company": "Verizon", "symbol": "VZ", "industry": "Telecommunications"},
{"company": "Walgreens Boots Alliance", "symbol": "WBA", "industry": "Retail"},{"company": "Verizon", "symbol": "VZ", "industry": "Telecommunications"},
{"company": "Marathon Petroleum", "symbol": "MPC", "industry": "Energy"},
{"company": "Kroger", "symbol": "KR", "industry": "Retail"},
{"company": "Ford Motor", "symbol": "F", "industry": "Automotive"},
{"company": "General Motors", "symbol": "GM", "industry": "Automotive"},{"company": "General Motors", "symbol": "GM", "industry": "Automotive"},
{"company": "Verizon", "symbol": "VZ", "industry": "Telecommunications"},
{"company": "JPMorgan Chase", "symbol": "JPM", "industry": "Financials"},{"company": "General Motors", "symbol": "GM", "industry": "Automotive"},
{"company": "Microsoft", "symbol": "MSFT", "industry": "Technology"},{"company": "General Motors", "symbol": "GM", "industry": "Automotive"},
{"company": "Anthem", "symbol": "ANTM", "industry": "Healthcare"},
{"company": "Johnson & Johnson", "symbol": "JNJ", "industry": "Healthcare"},
{"company": "Meta Platforms", "symbol": "META", "industry": "Technology"},
{"company": "Procter & Gamble", "symbol": "PG", "industry": "Consumer Goods"},
{"company": "UPS", "symbol": "UPS", "industry": "Transportation"},
{"company": "Centene", "symbol": "CNC", "industry": "Healthcare"},
{"company": "Pfizer", "symbol": "PFE", "industry": "Healthcare"},{"company": "Tesla Motors", "symbol": "TSLA", "industry": "Automotive"},
{"company": "Tesla Motors", "symbol": "TSLA", "industry": "Automotive"},{"company": "Tesla Motors", "symbol": "TSLA", "industry": "Automotive"},
{"company": "PepsiCo", "symbol": "PEP", "industry": "Consumer Goods"},{"company": "Pfizer", "symbol": "PFE", "industry": "Healthcare"}
]
},
{
"field": "Agent",
"type": "OBJ",
"options" : [
{"AgentID": "D-1245", "Name": "Jay Dastur", "location": "east"},
{"AgentID": "M-1245", "Name": "Marco Mankerious", "location": "east"},{"AgentID": "M-1245", "Name": "Marco Mankerious", "location": "east"},
{"AgentID": "M-1245", "Name": "Marco Mankerious", "location": "east"},{"AgentID": "M-1245", "Name": "Marco Mankerious", "location": "east"},
{"AgentID": "M-1245", "Name": "Marco Mankerious", "location": "east"},{"AgentID": "M-1245", "Name": "Marco Mankerious", "location": "east"},
{"AgentID": "M-1245", "Name": "Marco Mankerious", "location": "east"},{"AgentID": "M-1245", "Name": "Marco Mankerious", "location": "east"},
{"AgentID": "U-1245", "Name": "Anton Umnikov", "location": "north"},{"AgentID": "U-1245", "Name": "Anton Umnikov", "location": "north"},
{"AgentID": "U-1245", "Name": "Anton Umnikov", "location": "north"},{"AgentID": "U-1245", "Name": "Anton Umnikov", "location": "north"},
{"AgentID": "V-1245", "Name": "Harsh Vyas", "location": "west"},
{"AgentID": "V-1245", "Name": "Mayra Oyola", "location": "west"},
{"AgentID": "Y-1245", "Name": "Michael Yuan", "location": "south"},{"AgentID": "Y-1245", "Name": "Michael Yuan", "location": "south"},
{"AgentID": "S-1245", "Name": "Bill Schoonmaker", "location": "central"}
]
},
{
"field": "Description",
"type": "TEXT",
"options" : ["Cannot Connect","Connection Drops","System Too Slow","Connection Drops","System Too Slow",
"Account Locked Out","Password Reset","Password Invalid","System Crashed",
"Password Reset","Password Invalid","System Crashed","Cannot Connect","Connection Drops"]
},
{
"field": "Mode",
"type": "TEXT",
"options" : ["Email","Chat","Chat","Phone","Phone","Phone"]
},
{
"field": "Status",
"type": "TEXT",
"options" : ["Active","Active","Resolved","Resolved","Resolved","Resolved","Pending"]
},
{
"field": "WaitTime",
"type": "NUM",
"options" : [1,15]
},
{
"field": "CallTime",
"type": "NUM",
"options" : [10,60]
}
]
}
}