Summary
A user reports that every QDN resource load in Qortium Home returns HTTP 500 after updating to the newest Core. The problem began only after the Core update.
This is high impact because Home cannot open any QDN content, but the rest of the node is not completely offline: the reporter can still mint, publish apps, and receive a Publish app notification when a new publish becomes live.
Reported sequence
- The automatic Core update failed.
- The reporter installed the newest Core using the controls on the Home Settings page.
- After that installation, Home began returning HTTP 500 when trying to load any QDN resource.
- Minting still works.
- Publishing still works.
- A newly published resource reached live status and triggered its Publish app notification, but Home still could not load QDN content.
Reporter wording:
I cannot use Qortium. I keep getting a 500 when trying to load anything QDN. It only started after updating to the newest Core. The auto update failed, so I installed from the Home Settings page buttons. It looks like I can still mint and publish apps, and I got a notification when the new publish went live, but Home still 500s on everything. It makes me think the new Core is fine but Home cannot talk to it for some reason.
Expected behavior
After a Core update, existing and newly published QDN resources should download and render in Home.
Current evidence
- This has not been reproduced as a network-wide failure. A synced local Core 1.6.1 node can currently render Chat, Help, and a reported QDN image.
- Ordinary unavailable QDN data currently produces HTTP 503 or QDN error 1401 / HTTP 404. The reported HTTP 500 is therefore important and may indicate a different path, such as Core rendering, the post-update runtime/install state, or Home render authorization/proxying.
- Core v1.6.1 and Home v1.6.1 are intended to be updated together: https://github.com/QortiumDev/qortium-home/releases/tag/v1.6.1
Information requested from the reporter
Thanks for helping us narrow this down. Please reproduce one failed Chat load and paste the following information. Do not post an API key, wallet backup, seed phrase, private key, password, or a complete settings file.
1. Platform and versions
- Operating system and version:
- Qortium Home version:
- How Home was installed or updated:
- Exact automatic-update failure message, if still available:
- Output of:
curl http://127.0.0.1:24891/admin/info
curl http://127.0.0.1:24891/admin/status
On Windows PowerShell, use curl.exe instead of curl if needed.
2. Direct Core checks
While Home is displaying the QDN failure, run:
curl -i http://127.0.0.1:24891/arbitrary/resource/status/APP/Chat/Chat
curl -i http://127.0.0.1:24891/render/APP/Chat/Chat
Please paste the HTTP status, headers, and response body from both commands. Also provide one other exact QDN address that fails, if available.
These results identify the failing layer:
| Direct Core result |
Likely investigation path |
/render/APP/Chat/Chat returns 500 |
Core install/runtime/rendering failure |
It returns 503 and status is PUBLISHED or MISSING_DATA |
QDN chunk discovery/data-peer failure |
| It returns 200 while Home displays 500 |
Home authorization/proxy/API-key integration failure |
3. Logs from one failed load
Please attach or paste:
- The exact error displayed by Home, including any response body.
- The
qortium.log lines from roughly one minute before through one minute after the failed load.
- If the direct Core render returns 200 but Home still fails, any Home developer-console error for the same attempt.
Please redact usernames or parent directory names from local paths if desired.
4. Relevant runtime facts
Please provide only these settings or observed values, not the full settings file:
qdnEnabled
dataPath leaf directory name and whether it is the same directory used before the update
- Size of that QDN data directory
storagePolicy
maxStorageCapacity
allowedTransports
maxDataPeers
- Whether Home shows the local Core as running and synced
Investigation guardrail
Please do not delete the QDN data directory, reset the database, or reinstall again before collecting the direct responses and logs above. The failed automatic update followed by a manual Settings-page installation is useful evidence, and cleanup could erase the cause.
Summary
A user reports that every QDN resource load in Qortium Home returns HTTP 500 after updating to the newest Core. The problem began only after the Core update.
This is high impact because Home cannot open any QDN content, but the rest of the node is not completely offline: the reporter can still mint, publish apps, and receive a Publish app notification when a new publish becomes live.
Reported sequence
Reporter wording:
Expected behavior
After a Core update, existing and newly published QDN resources should download and render in Home.
Current evidence
Information requested from the reporter
Thanks for helping us narrow this down. Please reproduce one failed Chat load and paste the following information. Do not post an API key, wallet backup, seed phrase, private key, password, or a complete settings file.
1. Platform and versions
On Windows PowerShell, use
curl.exeinstead ofcurlif needed.2. Direct Core checks
While Home is displaying the QDN failure, run:
Please paste the HTTP status, headers, and response body from both commands. Also provide one other exact QDN address that fails, if available.
These results identify the failing layer:
/render/APP/Chat/Chatreturns 500PUBLISHEDorMISSING_DATA3. Logs from one failed load
Please attach or paste:
qortium.loglines from roughly one minute before through one minute after the failed load.Please redact usernames or parent directory names from local paths if desired.
4. Relevant runtime facts
Please provide only these settings or observed values, not the full settings file:
qdnEnableddataPathleaf directory name and whether it is the same directory used before the updatestoragePolicymaxStorageCapacityallowedTransportsmaxDataPeersInvestigation guardrail
Please do not delete the QDN data directory, reset the database, or reinstall again before collecting the direct responses and logs above. The failed automatic update followed by a manual Settings-page installation is useful evidence, and cleanup could erase the cause.