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<!doctype html>
<html lang="en">
<head>
<meta charset="utf-8">
<meta name="viewport" content="width=device-width, initial-scale=1">
<title>Refund & Cancellation Policy | Outlaw Intelligence</title>
<meta name="description" content="Refund and cancellation expectations for Outlaw Intelligence deposits, projects, subscriptions, and invoices.">
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<a class="brand" href="index.html"><span class="mark">OI</span><span>Outlaw Intelligence</span></a>
<article class="panel">
<h1>Refund & Cancellation Policy</h1>
<p class="updated">Last updated: June 2026.</p>
<p>This policy sets expectations for deposits, project payments, subscriptions, and invoices. Final terms may vary by written agreement.</p>
<h2>Private build reviews</h2><p>Introductory private build reviews do not require payment unless a separate written agreement says otherwise.</p>
<h2>Deposits</h2><p>Deposits reserve time and begin project preparation. Deposit refundability depends on whether strategy, review, design, development, or setup work has already started.</p>
<h2>Project payments</h2><p>Project payments are tied to agreed scope and milestones. If scope changes, pricing and timeline may change.</p>
<h2>Monthly services</h2><p>Monthly care, chatbot, review, or automation plans may be cancelled according to the subscription or agreement terms active at signup.</p>
<h2>Contact</h2><p>Billing, cancellation, or project questions can be sent to <a href="mailto:dylan@outlawintelligenceai.com">dylan@outlawintelligenceai.com</a>.</p>
</article>
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