tempHome/support.html at master · ObelusTechnology/tempHome · GitHub

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<title>Support — Obelus</title>
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      <p class="t-label">Help</p>
      <h1>Support</h1>
      <p class="updated">Obelus Technology Ltd &mdash; all products</p>

      <p class="intro">We are a small team and we read everything. The fastest way to reach
      us for any product &mdash; Guilds, Trioxide, Capsules, or anything else we ship &mdash; is
      email.</p>

      <h2>Contact</h2>
      <p>Email <a href="mailto:support@obelus.fi">support@obelus.fi</a>. We aim to reply
      within a few working days.</p>

      <h2>Reporting a problem in Guilds</h2>
      <p>To help us fix it quickly, include:</p>
      <ul>
        <li>your handle, and the guild where it happened;</li>
        <li>what you did, what you expected, and what happened instead;</li>
        <li>the platform you were on (web, iOS, or Android).</li>
      </ul>
      <p>You can report content and block members directly inside the app; reports made
      in-app reach the same queue.</p>

      <h2>Open-source projects</h2>
      <p>For <a href="https://github.com/ObelusTechnology/trioxide" rel="noopener noreferrer">Trioxide</a>,
      <a href="https://github.com/ObelusTechnology/capsules" rel="noopener noreferrer">Capsules</a>, and
      <a href="https://github.com/ObelusTechnology/bun-cstruct" rel="noopener noreferrer">bun-cstruct</a>,
      please open an issue on the project's GitHub repository &mdash; that keeps the discussion
      where other users can find it.</p>

      <h2>Security</h2>
      <p>If you believe you have found a security vulnerability in any Obelus product,
      email <a href="mailto:support@obelus.fi?subject=%5Bsecurity%5D">support@obelus.fi</a>
      with <b>[security]</b> in the subject line. Please do not open a public issue for
      security reports. We will acknowledge your report and keep you informed as we fix
      it.</p>

      <h2>Account and data</h2>
      <p>To delete your account, see <a href="delete-account.html">account deletion</a>.
      For data-protection requests, see the
      <a href="privacy.html">Privacy Policy</a> and email
      <a href="mailto:support@obelus.fi">support@obelus.fi</a>.</p>
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      Obelus Technology Ltd is a private limited company registered in England and Wales,
      company number <b>17397142</b>. Registered office: Office 20685, 182-184 High Street
      North, East Ham, London E6 2JA.
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