[Bug Report: API Field Missing] List Message and Get Message by ID not returning attachemnts.

[scott7414]

🐛 Describe the Bug

When you get a message by its id or list messages, any attachments that belong to that email/sms/whatsApp etc.. are no being returned in the API response.

Also not sure if the subject line should be in the response for email types but that appears missing also.

📍 API Endpoint

https://services.leadconnectorhq.com/conversations/messages/bgKWBxVPEaoHiX6gH4Gh

✅ Expected Behavior

To return the attachments.

💻 Screenshots or Code Samples

No response

Product Area

conversations

🧠 Additional Context

No response

[github-actions]

✅ Issue processed successfully!

Your issue has been reviewed and assigned to the appropriate team.

[varungarg-highlevel]

Hi @scott7414

You're correct that the current Get Message by ID and List Messages endpoints do not include attachments (or subject line for emails). This is expected behavior for those APIs at the moment.

For retrieving email-specific data such as attachments and subject, please use the dedicated Email API endpoint:

GET
https://services.leadconnectorhq.com/conversations/messages/email/:id

As documented here, this endpoint returns:

• subject
• attachments (array of file URLs)
• full email metadata including from, to, CC/BCC, provider details, etc.

📌 Reference Docs:
https://staging.marketplace.gohighlevel.com/docs/ghl/conversations/get-email-by-id

Since this endpoint supports the functionality you're looking for, we’ll close this issue for now.
If you run into any problems using the Email API or feel enhancements are needed, please feel free to reopen the issue or create a new one happy to help! 🚀

Thanks again!