DPA for Flowise Cloud in the EU?

[Aptivra]

Does anyone know if there is an official DPA process for Flowise Cloud customers in the EU?

I have emailed their support and hello mail a few times but have not received a reply yet...

Thanks!

[UnknownHawkins]

Paragraph 2: "If you need a DPA, you can ask support to provide a draft or reference the underlying cloud provider’s agreement." That's okay

[Ganesh-403]

@Aptivra
From what I can tell, I couldn't find a publicly available Flowise Cloud Data Processing Agreement (DPA) or a self-service DPA signing process on their website.

What I did find is:

• Flowise has a published Privacy Policy that references GDPR compliance and the legal bases for processing personal data, but it doesn't include a downloadable DPA or instructions for executing one with customers. :contentReference[oaicite:0]{index=0}
• I couldn't find any documentation describing a customer portal where Flowise Cloud users can request, review, or electronically sign a DPA.

So if you're a Flowise Cloud customer in the EU and need a DPA for GDPR compliance (e.g. under Article 28), the current approach appears to be to contact the Flowise team directly.

If you've already emailed both the support and hello addresses without a response, I'd suggest trying one or more of the following:

• Open a GitHub Discussion/Issue referencing your previous contact attempts (without sharing sensitive information).
• Reach out via the Flowise Discord or other official community channels to get a maintainer's attention.
• If you're evaluating Flowise Cloud for production, mention that you require a DPA as part of your procurement/compliance process.

The comment suggesting:

"ask support to provide a draft or reference the underlying cloud provider's agreement"

may be helpful as an interim suggestion, but I'd still recommend obtaining a Flowise-issued DPA (or written confirmation of their contractual arrangement) rather than relying solely on the underlying cloud provider's agreement. Under GDPR, your contract should be with the processor that is providing the service to you.

Hopefully a maintainer can confirm whether:

• Flowise Cloud offers a standard DPA,
• whether it must be requested manually, and
• what the expected turnaround time is.

If this solves your problem, feel free to mark it as the accepted answer so others can find it easily.