From 69114f26a7f29af00722a5ae6ed162ebad71e16a Mon Sep 17 00:00:00 2001 From: "nkdengineer (via MelvinBot)" Date: Mon, 10 Aug 2026 22:18:44 +0000 Subject: [PATCH 1/4] Docs: note Personal Karma is web-only, disabled in mobile app Co-authored-by: nkdengineer --- .../Manage-Personal-Karma-and-Corporate-Karma.md | 4 +++- .../new-expensify/settings/Personal-Karma.md | 12 ++++++++---- 2 files changed, 11 insertions(+), 5 deletions(-) diff --git a/docs/articles/new-expensify/billing-and-subscriptions/manage-your-subscription-and-billing/manage-billing/Manage-Personal-Karma-and-Corporate-Karma.md b/docs/articles/new-expensify/billing-and-subscriptions/manage-your-subscription-and-billing/manage-billing/Manage-Personal-Karma-and-Corporate-Karma.md index 5c5ddc821672..4954567723e6 100644 --- a/docs/articles/new-expensify/billing-and-subscriptions/manage-your-subscription-and-billing/manage-billing/Manage-Personal-Karma-and-Corporate-Karma.md +++ b/docs/articles/new-expensify/billing-and-subscriptions/manage-your-subscription-and-billing/manage-billing/Manage-Personal-Karma-and-Corporate-Karma.md @@ -28,7 +28,9 @@ Before you can enable either program, you must have a valid payment card on file ## How to enable or disable Personal Karma -1. In the navigation tabs (on the left on web, on the bottom on mobile), go to **Account**. +Personal Karma can only be managed in a web browser. In the Expensify mobile app (iOS and Android), the **Enable Personal Karma** toggle is disabled and shows "Manage your personal karma preferences from web." + +1. In a web browser, go to **Account** from the navigation tabs on the left. 2. Select **Save the world**. 3. In the **Enable Personal Karma** section, turn Personal Karma on or off. 4. Add a payment card if prompted. diff --git a/docs/articles/new-expensify/settings/Personal-Karma.md b/docs/articles/new-expensify/settings/Personal-Karma.md index 7201d18ff105..73d51205c068 100644 --- a/docs/articles/new-expensify/settings/Personal-Karma.md +++ b/docs/articles/new-expensify/settings/Personal-Karma.md @@ -14,8 +14,10 @@ For every $500 in expenses you add, $1 is donated to a related Expensify.org fun ## How to enable Personal Karma -1. In the navigation tabs (on the left on web, at the bottom on mobile), choose **Account**. -2. Select **Save the World**. +Personal Karma can only be managed in a web browser. In the Expensify mobile app (iOS and Android), the **Enable Personal Karma** toggle is disabled and shows "Manage your personal karma preferences from web." + +1. In a web browser, select **Account** from the navigation tabs on the left. +2. Select **Save the world**. 3. Toggle **Enable Personal Karma** on. If you don't have a payment card on file, you'll be prompted to add one before Personal Karma can be enabled. If you dismiss the payment card prompt without adding a card, the toggle will revert to disabled. @@ -26,8 +28,10 @@ Once enabled, your billing card details are displayed below the toggle. ## How to disable Personal Karma -1. In the navigation tabs (on the left on web, at the bottom on mobile), choose **Account**. -2. Select **Save the World**. +Personal Karma can only be managed in a web browser. In the Expensify mobile app (iOS and Android), the **Enable Personal Karma** toggle is disabled and shows "Manage your personal karma preferences from web." + +1. In a web browser, select **Account** from the navigation tabs on the left. +2. Select **Save the world**. 3. Toggle **Enable Personal Karma** off. 4. A confirmation prompt will ask if you want to stop donating to Expensify.org. Select **Disable** to confirm, or **Cancel** to keep Personal Karma enabled. From 6fab29a6f084632d32804017135c19f48e59ea50 Mon Sep 17 00:00:00 2001 From: Stephanie Elliott <31225194+stephanieelliott@users.noreply.github.com> Date: Mon, 17 Aug 2026 20:12:43 -1000 Subject: [PATCH 2/4] Update Manage-Personal-Karma-and-Corporate-Karma.md --- .../Manage-Personal-Karma-and-Corporate-Karma.md | 6 ++++-- 1 file changed, 4 insertions(+), 2 deletions(-) diff --git a/docs/articles/new-expensify/billing-and-subscriptions/manage-your-subscription-and-billing/manage-billing/Manage-Personal-Karma-and-Corporate-Karma.md b/docs/articles/new-expensify/billing-and-subscriptions/manage-your-subscription-and-billing/manage-billing/Manage-Personal-Karma-and-Corporate-Karma.md index 4954567723e6..53d90770e6bd 100644 --- a/docs/articles/new-expensify/billing-and-subscriptions/manage-your-subscription-and-billing/manage-billing/Manage-Personal-Karma-and-Corporate-Karma.md +++ b/docs/articles/new-expensify/billing-and-subscriptions/manage-your-subscription-and-billing/manage-billing/Manage-Personal-Karma-and-Corporate-Karma.md @@ -28,9 +28,11 @@ Before you can enable either program, you must have a valid payment card on file ## How to enable or disable Personal Karma -Personal Karma can only be managed in a web browser. In the Expensify mobile app (iOS and Android), the **Enable Personal Karma** toggle is disabled and shows "Manage your personal karma preferences from web." +Personal Karma can only be managed in a web browser. -1. In a web browser, go to **Account** from the navigation tabs on the left. +On web: + +1. In the navigation tabs on the left, go to **Account**. 2. Select **Save the world**. 3. In the **Enable Personal Karma** section, turn Personal Karma on or off. 4. Add a payment card if prompted. From 60c7aaf50b9f92ec854b31ed48992121547888b1 Mon Sep 17 00:00:00 2001 From: Stephanie Elliott <31225194+stephanieelliott@users.noreply.github.com> Date: Mon, 17 Aug 2026 20:16:37 -1000 Subject: [PATCH 3/4] Delete docs/articles/new-expensify/settings/Personal-Karma.md --- .../new-expensify/settings/Personal-Karma.md | 82 ------------------- 1 file changed, 82 deletions(-) delete mode 100644 docs/articles/new-expensify/settings/Personal-Karma.md diff --git a/docs/articles/new-expensify/settings/Personal-Karma.md b/docs/articles/new-expensify/settings/Personal-Karma.md deleted file mode 100644 index 73d51205c068..000000000000 --- a/docs/articles/new-expensify/settings/Personal-Karma.md +++ /dev/null @@ -1,82 +0,0 @@ ---- -title: Personal Karma -description: Learn how Personal Karma works, how donation amounts are calculated, and how to enable or disable automatic donations to Expensify.org. -keywords: [New Expensify, personal karma, donations, expensify.org, save the world, Expensify.org donation, automatic donation, billing card charge] ---- - -# Personal Karma - -Personal Karma lets you automatically donate a small percentage of your monthly added expenses to [Expensify.org](https://www.expensify.org/about). - -For every $500 in expenses you add, $1 is donated to a related Expensify.org fund. Donations are calculated monthly and charged to the billing card on file. You'll receive a donation receipt by email after each charge. - ---- - -## How to enable Personal Karma - -Personal Karma can only be managed in a web browser. In the Expensify mobile app (iOS and Android), the **Enable Personal Karma** toggle is disabled and shows "Manage your personal karma preferences from web." - -1. In a web browser, select **Account** from the navigation tabs on the left. -2. Select **Save the world**. -3. Toggle **Enable Personal Karma** on. - -If you don't have a payment card on file, you'll be prompted to add one before Personal Karma can be enabled. If you dismiss the payment card prompt without adding a card, the toggle will revert to disabled. - -Once enabled, your billing card details are displayed below the toggle. - ---- - -## How to disable Personal Karma - -Personal Karma can only be managed in a web browser. In the Expensify mobile app (iOS and Android), the **Enable Personal Karma** toggle is disabled and shows "Manage your personal karma preferences from web." - -1. In a web browser, select **Account** from the navigation tabs on the left. -2. Select **Save the world**. -3. Toggle **Enable Personal Karma** off. -4. A confirmation prompt will ask if you want to stop donating to Expensify.org. Select **Disable** to confirm, or **Cancel** to keep Personal Karma enabled. - ---- - -## How Personal Karma calculates your donation amount - -Your donation is based on the total amount of expenses added during the month. - -This includes: - - Reported expenses - - Unreported expenses - - Invoice expenses - -For every $500 in total expenses, $1 is donated. For example: - - - $500 in expenses = $1 donation - - $2,500 in expenses = $5 donation - -The total donation amount is calculated at the end of each month. - ---- - -## How Expensify charges you for Personal Karma donations - -At the end of each month, Expensify calculates your total donation amount and charges your billing card on file. A donation receipt is sent to your email. - -To change the card where Personal Karma is charged, [update your Expensify billing card](https://help.expensify.com/articles/new-expensify/billing-and-subscriptions/Add-a-payment-card-and-view-your-subscription#how-to-update-your-expensify-billing-card). - ---- - -# FAQ - -## Does Personal Karma include unreported expenses? - -Yes. All expenses on the Expenses page — reported and unreported — are included in the monthly total used to calculate your donation. - -## Where does my donation go? - -Donations are directed to one of Expensify.org's five funds — Climate Justice, Food Security, Housing Equity, Reentry Services, or Youth Advocacy — based on the Merchant Category Code of each expense. - -## Can I choose which Expensify.org fund receives my donation? - -No. The fund is automatically selected based on the Merchant Category Code (MCC) of each expense. - -## How can I learn more about Expensify.org's fund categories? - -To learn more about Expensify.org funding categories, visit [expensify.org/funds](https://www.expensify.org/funds). From 316fe9cecf26dd35330f8a7c3a4de9f585a7575f Mon Sep 17 00:00:00 2001 From: Stephanie Elliott <31225194+stephanieelliott@users.noreply.github.com> Date: Mon, 17 Aug 2026 20:17:47 -1000 Subject: [PATCH 4/4] Update redirects.csv --- docs/redirects.csv | 1 + 1 file changed, 1 insertion(+) diff --git a/docs/redirects.csv b/docs/redirects.csv index f6b26d58d13a..d7e45143347a 100644 --- a/docs/redirects.csv +++ b/docs/redirects.csv @@ -1017,3 +1017,4 @@ https://help.expensify.com/articles/new-expensify/expensify-card/Set-Up-and-Mana https://help.expensify.com/articles/new-expensify/expensify-card/Add-Expensify-Card-to-Apple-or-Google-Pay,https://help.expensify.com/articles/new-expensify/expensify-card/Add-Expensify-Card-to-Apple-Pay-or-Google-Wallet https://help.expensify.com/articles/expensify-classic/settings/Magic-Code-Access-Troubleshooting,https://help.expensify.com/articles/expensify-classic/settings/Security-Code-Access-Troubleshooting https://help.expensify.com/Hidden/issues-receiving-the-magic-code,https://help.expensify.com/Hidden/issues-receiving-the-security-code +https://help.expensify.com/articles/new-expensify/settings/Personal-Karma,https://help.expensify.com/articles/new-expensify/billing-and-subscriptions/manage-your-subscription-and-billing/manage-billing/Manage-Personal-Karma-and-Corporate-Karma