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[Due for payment 2026-08-25] Expense - Blank preview is shown after adding receipt, receipt reloads when reopen expense #98616

Description

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Version Number: 9.4.53-5
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #97313
Email or phone of affected tester (no customers): sjdoinsjdoijdoinsjiosdjio@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Mac 26.5 / Chrome
App Component: Money Requests

Action Performed:

  1. Go to staging.new.expensify.com
  2. Go to workspace chat.
  3. Create a manual expense without receipt.
  4. Open the expense.
  5. Add a receipt.
    → A blank preview is shown after loading indicator disappears, then the receipt appears.
  6. Add one more expense to the report.
  7. Delete the expense from Step 6.
    → The receipt loads again.

Expected Result:

In Step 5, after adding a receipt, no blank preview will be shown.

In Step 7, after deleting expense, the receipt from the other expense will be cached and will not reload.

Actual Result:

In Step 5, after adding a receipt, a blank preview is shown after loading indicator disappears, then the receipt appears.

In Step 7, after deleting expense, the receipt from the other expense loads again.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7232919_1786645136430.18.mp4

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Applause Internal Information
Exported by: Svetlana Lazutkina
Bug ID: 7232919

Issue OwnerCurrent Issue Owner: @bernhardoj

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