You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: docs/articles/new-expensify/reports-and-expenses/Reconcile-Reimbursements.md
+17-2Lines changed: 17 additions & 2 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -1,7 +1,7 @@
1
1
---
2
2
title: Reconcile Reimbursements
3
3
description: Learn how to match reimbursement payments to bank charges, trace payments to expense reports, and troubleshoot discrepancies with your accounting system.
4
-
keywords: [New Expensify, reconcile reimbursements, match reimbursements bank statement, reimbursement payments Expensify, reimbursement mismatch NetSuite QuickBooks, trace reimbursement to expense reports]
4
+
keywords: [New Expensify, reconcile reimbursements, match reimbursements bank statement, reimbursement payments Expensify, reimbursement mismatch NetSuite QuickBooks, trace reimbursement to expense reports, amount debited, amount reimbursed, cross-border reimbursement currency]
5
5
internalScope: Audience is Workspace Admins reconciling reimbursement payments. Covers payment-based reconciliation under Reconciliation > Reimbursements. Does not cover Expensify Card reconciliation or company card statement matching.
6
6
---
7
7
@@ -22,7 +22,18 @@ Workspace Admins can reconcile reimbursements when Payments is enabled on the Wo
22
22
1. Click the navigation tabs (on the left on web, on the bottom on mobile) and go to **Spend**.
23
23
2. In the **Reconciliation** section, select **Reimbursements**.
24
24
3. Choose the **Withdrawn** filter to select a date range (for example, **Last month**).
25
-
4. Review the list of reimbursements. Each row represents a reimbursement for a single report and shows the total amount.
25
+
4. Review the list of reimbursements. Each row represents a reimbursement for a single report and shows the total amount. For a cross-border reimbursement, the row also shows the **Amount debited** and **Amount reimbursed** in their own currencies.
26
+
27
+
---
28
+
29
+
## How to Read the Amount Debited and Amount Reimbursed Columns
30
+
31
+
A cross-border reimbursement debits your company in one currency and pays the employee in another, so a single total cannot describe it. For these reimbursements, the reconciliation view shows two additional columns between **Expenses** and **Total**:
32
+
33
+
-**Amount debited** — the amount withdrawn from your company's bank account, shown in the settlement currency.
34
+
-**Amount reimbursed** — the amount deposited to the employee, shown in the employee's deposit currency.
35
+
36
+
A domestic reimbursement does not convert currencies, so both columns stay blank and the **Total** column shows the single amount. You can sort the list by either column by clicking its header.
26
37
27
38
---
28
39
@@ -53,6 +64,10 @@ If you see a charge on your bank statement that you cannot identify, go to the R
53
64
54
65
A single reimbursement payment may cover one expense report. Expanding the payment row shows all the expenses on the report that was reimbursed.
55
66
67
+
## Why are the Amount debited and Amount reimbursed columns blank for some reimbursements?
68
+
69
+
Those columns only apply to cross-border reimbursements, where the debited and reimbursed amounts are in different currencies. A domestic reimbursement does not convert currencies, so both columns stay blank and the **Total** column shows the single amount.
70
+
56
71
## Why don't I see Reimbursements under Reconciliation?
57
72
58
73
The Payments option only appears when your workspace has Payments enabled with a verified business bank account. If you don’t see it, confirm that the Payments is enabled and a verified business bank account is connected.
0 commit comments