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[backend] Implement Admin Operations Center: User Management, Dispute Resolution, System Health #427

Description

@ExcelDsigN-tech

[backend] Implement Admin Operations Center: User Management, Dispute Resolution, System Health

Description: Build admin operations center with: user impersonation (audit-logged), dispute resolution workflow, system health dashboard, manual settlement trigger, KYC override, feature flags.

Impact: Operational efficiency; faster incident response; regulatory audit trail; reduced engineering escalation.

Suggested Fix:

  1. Create admin API routes in backend/src/routes/adminRoutes.ts
  2. Implement controllers: user management, disputes, health, settlements
  3. Add audit logging for all admin actions
  4. Build frontend admin panel in frontend/src/app/[locale]/admin
  5. Role-based access: super_admin, ops, support

Points: 150
Type: enhancement

Definition of Done

  • Admin API routes with all operations
  • Audit logging for all admin actions
  • Frontend admin panel with RBAC
  • User impersonation with audit trail
  • Dispute resolution workflow
  • Implementation complete following component patterns
  • Code review passed
  • Documentation updated if needed
  • All necessary CI checks passed

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