esshelp.json

{
  "embed": {
    "color": 15285048,
    "timestamp": "{TIMESTAMP_NOW}",
    "description": "Follow the steps below to provide us with enough information to help:",
    "footer": {
      "text": "Requested by {USER}"
    },
    "author": {
      "name": "EssentialsX: getting help",
      "url": "https://essentialsx.net/",
      "icon_url": "https://avatars0.githubusercontent.com/u/34553309"
    },
    "fields": [
      {
        "name": "Plugin and server versions",
        "value": "Run `/ess version` either in your console or in-game, then copy and paste the full output of the command or take a screenshot and include it in your support request."
      },
      {
        "name": "Server logs and config files",
        "value": "Don't upload files to Discord! We can't easily open and check these files.\n\nInstead, you should upload the `logs/latest.log` and `plugins/Essentials/config.yml` files to a paste service (like [Gist](https://gist.github.com) or [paste.gg](https://paste.gg)), then post the link here. \nIf you're having trouble with kits, you should also include `kits.yml`."
      },
      {
        "name": "Template",
        "value": "Copy and paste the following template when making your support request:\n```markdown\nStartup log: <link>\nEssentialsX config: <link>\n\n`/ess version` output:\n<...>\n```"
      }
    ]
  }
}