Dossiq is a Nextcloud case management app (zaaksysteem) for Dutch municipalities, covering general case handling (zaakgericht werken), VTH permits/supervision/enforcement, objection and appeal workflows, B&W decision-making, and workflow automation. All data is stored in OpenRegister: Dossiq owns no database tables.
| Standard | Reference | Status |
|---|---|---|
| GEMMA Generiek zaakafhandelcomponent | gemmaonline.nl | Implemented |
| GEMMA Zaakregistratiecomponent | gemmaonline.nl | Implemented |
| GEMMA Zaaktypecataloguscomponent | gemmaonline.nl | Implemented |
| GEMMA Vergunning- Toezicht- Handhavingcomponent (VTH) | gemmaonline.nl | Partial |
| GEMMA VTH Fysieke Leefomgeving | gemmaonline.nl | Partial |
| GEMMA Bezwaar- en beroepcomponent | gemmaonline.nl | Implemented |
| GEMMA Bestuurlijk activiteiten bewakingcomponent | gemmaonline.nl | Partial |
| GEMMA Mobiel-toezicht-en-handhavingcomponent | gemmaonline.nl | Planned |
| ZGW Zaken API (ZRC) | zaakgerichtwerken.nl | Implemented |
| ZGW Catalogi API (ZTC) | zaakgerichtwerken.nl | Implemented |
| ZGW Documenten API (DRC) | zaakgerichtwerken.nl | Implemented |
| ZGW Besluiten API (BRC) | zaakgerichtwerken.nl | Implemented |
| ZGW Autorisaties API (AC) | zaakgerichtwerken.nl | Implemented |
| ZGW Notificaties API (NRC) | zaakgerichtwerken.nl | Implemented |
| TEC BPM RFP Template: Process Modeling | Sections 1.1–1.11 | Partial |
| TEC BPM RFP Template: Security Management | Sections 2.1–2.5 | Partial |
| TEC BPM RFP Template: Workflow Portal | Sections 5.1–5.6 | Partial |
| TEC BPM RFP Template: Monitoring & Management | Sections 6.1–6.6 | Partial |
| CMMN 1.1 (OMG) | Case Plan Model, HumanTask, Milestone | Partial |
| Forum Standaardisatie: REST-API Design Rules | forumstandaardisatie.nl | Implemented |
| Forum Standaardisatie: NL GOV CloudEvents | forumstandaardisatie.nl | Planned |
| Awb (Algemene wet bestuursrecht) | Processing deadlines, bezwaar/beroep | Implemented |
| Woo (Wet open overheid) | 4-week response mandate, redaction | Planned |
| DSO Omgevingsloket | VTH permit intake integration | Planned |
| LHS (Landelijke Handhavingsstrategie) | 4×4 enforcement response matrix | Implemented |
| StUF-ZKN / StUF-BG | Legacy SOAP/XML exchange | Planned |
| Feature | Summary | Standards | Status | Docs |
|---|---|---|---|---|
| Case Management | Create, track, and close cases with configurable types, statuses, and deadlines | GEMMA Zaakafhandel, ZGW ZRC, CMMN 1.1 | Implemented | case-management.md |
| Case Types | ZGW-compatible case type catalogue with status types, role types, and property definitions | GEMMA ZTC, ZGW Catalogi API | Implemented | case-types.md |
| Zaaktype Configuratie | Field mapping between Dossiq's internal model and Dutch ZGW resource types | ZGW ZRC/ZTC/BRC/DRC | Implemented | zaaktype-configuratie.md |
| Task Management | Task work items linked to cases, with assignees, due dates, and status lifecycle | TEC BPM 5.1, CMMN HumanTask | Implemented | task-management.md |
| Roles & Decisions | Case participant role assignment (behandelaar, initiator, adviseur) and formal decision recording | GEMMA Zaakafhandel, ZGW BRC, ZGW ZRC Rol | Partial | roles-decisions.md |
| Dashboard | Landing page with KPI cards (open, overdue, completed, my tasks), status chart, and work list | TEC BPM 5.3, 6.3 | Implemented | dashboard.md |
| My Work | Personal work queue showing cases and tasks assigned to the current user | TEC BPM 5.1, 5.5 | Implemented | my-work.md |
| Werkvoorraad | Team-level queue of unassigned cases available for claiming | TEC BPM 5.1, GEMMA Zaakafhandel | Planned | werkvoorraad.md |
| Administration | Nextcloud admin panel for schema configuration, ZGW mapping, and seed data import | Nextcloud OCP | Implemented | administration.md |
| Admin Settings | Configuration page for register/schema UUID mappings and version information | Nextcloud OCP | Implemented | admin-settings.md |
| OpenRegister Integration | All data stored as OpenRegister objects: Dossiq owns no database tables | OpenRegister API | Implemented | openregister-integration.md |
| Base Register Seed Data | Pre-configured case types (Bezwaar, Vergunning, Melding, VTH) imported on install | GEMMA | Implemented | base-register-seed-data.md |
| Workflow Engine | Zero-code visual workflow builder with status nodes, guards, and automatic actions | TEC BPM 1.1–1.6, BPMN 2.0 | Implemented | workflow-engine-enhancement.md |
| VTH Module | Permits, supervision, and enforcement case types and domain schemas | GEMMA VTH, DSO Omgevingsloket | Partial | vth-module.md |
| VTH Workflow Configuration | Inspection checklists, enforcement wizard, LHS matrix, and VTH seed data | GEMMA VTH Fysieke Leefomgeving, LHS | Implemented | vth-workflow-configuration.md |
| Bezwaar/Beroep Workflow | AWB-compliant objection and appeal case types with pre-seeded workflows and timelines | GEMMA Bezwaar/Beroep, Awb Hoofdstuk 7 | Implemented | bezwaar-beroep-workflow.md |
| B&W Besluitvorming Workflow | Formal B&W decision-making with parafering (sign-off) chain and notifications | GEMMA Bestuurlijk activiteiten | Implemented | besluitvorming-workflow.md |
| B&W Parafering | Digital approval routing through mandate-verified sign-off chains | GEMMA Bestuurlijk activiteiten | Planned | bw-parafering.md |
| Sub-case Support (Deelzaken) | Hierarchical cases with parent-child linking, roll-up indicators, and ZGW hoofdzaak/deelzaken mapping | ZGW ZRC-013, CMMN | Implemented | deelzaak-support.md |
| Doorlooptijd Dashboard | SLA adherence analytics with processing time distribution, compliance rate, trends, and at-risk cases | Awb, Woo, TEC BPM 6.3–6.4 | Implemented | doorlooptijd-dashboard.md |
| Signalering Widgets | Six Nextcloud Dashboard widgets for deadline alerts, overdue cases, stalled cases, and task reminders | Nextcloud Dashboard API | Implemented | signalering-widgets.md |
| Case Dashboard View | Comprehensive case detail page with status timeline, panels, tasks, documents, and audit trail | CMMN, ZGW | Implemented | case-dashboard-view.md |
| GIS Integration | Map view for cases, location picker, PDOK/WMS/WFS overlay, and secure GIS proxy | BAG, BRK, PDOK | Implemented | gis-integration.md |
| Milestone Tracking | Key progress checkpoints per case with target dates, overdue alerts, and visual timeline | CMMN Milestone, TEC BPM 6.3 | Planned | milestone-tracking.md |
| ZGW APIs | Full ZGW API suite: ZRC, ZTC, DRC, BRC, AC, NRC: VNG Newman test suite compliance | ZGW 1.x, VNG | Implemented | zgw-apis.md |
| Zaak Intake Flow | Structured intake form with case type selection, auto-numbering, and deadline calculation | ZGW ZRC, DSO | Planned | zaak-intake-flow.md |
| Complaint Management | AWB-compliant klachtenprocedure with hearings, deadlines, and ombudsman escalation | Awb Hoofdstuk 9, GEMMA | Planned | complaint-management.md |
| Consultation Management | Public participation (inspraak) with response collection and nota van beantwoording | Omgevingswet, Awb | Planned | consultation-management.md |
| WOO Case Type | Open Government Act disclosure requests with redaction, zienswijze, and publication | Woo, Forum Standaardisatie | Planned | woo-case-type.md |
| Legesberekening | Automated municipal fee calculation based on the legesverordening | Legesverordening | Planned | legesberekening.md |
| Case Email Integration | Link email communication to cases and create cases from incoming email | ZGW, Nextcloud Mail | Planned | case-email-integration.md |
| Appointment Scheduling | Schedule hearings, consultations, and inspections linked to cases | Nextcloud Calendar | Planned | appointment-scheduling.md |
| Case Sharing & Collaboration | Cross-department and federated case sharing with role-based access | Nextcloud Federation | Planned | case-sharing-collaboration.md |
| Case Definition Portability | Export and import case type definitions between Dossiq instances | OpenCatalogi | Planned | case-definition-portability.md |
| MijnOverheid Integration | Publish case status and notifications to the national citizen portal | Logius Berichtenbox, DigiD | Planned | mijn-overheid-integration.md |
| Mobiel Inspectie | Mobile-optimized inspection interface with checklists, photo capture, GPS, and offline sync | GEMMA Mobiel toezicht | Planned | mobiel-inspectie.md |
| StUF Support | Legacy StUF-ZKN/BG SOAP/XML bridge for connecting to older government systems | StUF-ZKN, StUF-BG | Planned | stuf-support.md |
| AI-Assisted Processing | Document summarization, auto-classification, anonymization (Presidio), and deadline risk prediction | NL GOV, Nextcloud AI | Planned | ai-assisted-processing.md |
| Register i18n | Full Dutch + English translation using Nextcloud gettext/l10n infrastructure | Forum Standaardisatie i18n | Partial | register-i18n.md |
| Multi-Tenant SaaS | Tenant isolation, per-tenant configuration, and NL Design System theming per tenant | Nextcloud Groups | Planned | multi-tenant-saas.md |
| Prometheus Metrics | /metrics endpoint for Prometheus scraping with SLA compliance and queue depth metrics |
OpenMetrics | Planned | prometheus-metrics.md |
| Start Case Widget | Dashboard widget for starting new cases directly from the Nextcloud dashboard | Nextcloud Dashboard API | Implemented | start-case-widget.md |
| App Scaffold | PHP/Vue app foundation, OpenRegister wiring, Pinia stores, and build system | Nextcloud OCP | Implemented | app-scaffold.md |
Coverage against the TEC BPM RFP Template zaaksysteem module (is_module=1):
| TEC Code | Capability | Feature |
|---|---|---|
| 1.1 | Graphical Designer | Workflow Engine (SVG canvas) |
| 1.2 | Workflow | Workflow Engine, Case Management |
| 1.3 | Events | ZGW Notificaties API, Signalering Widgets |
| 1.4 | Task Allocation | Task Management, Roles & Decisions |
| 1.5 | Business Rules | ZGW Business Rules Compliance |
| 1.6 | Business Controls | Workflow Guards (role-check, field-value, date-range) |
| 1.7 | Data Modeling | OpenRegister Integration (dossiq_register.json) |
| 1.8 | Process Variable Binding | Workflow Engine (field-update actions) |
| 1.9 | Manual or User-Initiated Tasks | Task Management, Zaak Intake Flow |
| 1.10 | Due Dates | Case Deadlines, Milestone Tracking, Doorlooptijd |
| 1.11 | Process Linkage | Deelzaak Support, Sub-case creation |
| 2.1 | Roles and Users | Roles & Decisions |
| 2.2 | Role Management | Case Types (roleType schema) |
| 2.3 | User Profiles | My Work, Werkvoorraad |
| 2.4 | User Assignment Algorithms | Werkvoorraad (claim), Task assignment |
| 2.5 | Timers | Deadline tracking, signalering |
| 3.2 | Versioning | Case Definition Portability |
| 3.4 | Export Format | Case Definition Portability |
| 3.5 | Import Format | Base Register Seed Data |
| 4.1–4.7 | Form Management | Zaak Intake Flow, VTH Workflow (planned) |
| 5.1 | To-do List | My Work, Werkvoorraad |
| 5.2 | Watch List | Signalering Widgets |
| 5.3 | Reports | Doorlooptijd Dashboard |
| 5.4 | Search and Query | Case Management (list view filters) |
| 5.5 | Task Information | Task Management, Case Dashboard View |
| 5.6 | Collaboration | Case Sharing & Collaboration |
| 6.1 | Instance Management | Case Management (CRUD) |
| 6.2 | Workflow Initiation | Zaak Intake Flow, Workflow Engine |
| 6.3 | Workflow Monitoring | Doorlooptijd Dashboard, Signalering Widgets |
| 6.4 | Workflow Statistics | Doorlooptijd Dashboard |
| 6.5 | Audit Trails | Case Management (audit trail), OpenRegister Integration |
| 6.6 | Resource Organization | Roles & Decisions, Multi-Tenant SaaS |
| 7.1 | Performance Data | Prometheus Metrics, Doorlooptijd Dashboard |
| 7.2 | Trend Analysis | Doorlooptijd Dashboard (12-month trend) |
Used by the /opsx:archive skill to update the correct feature doc when archiving a change.
case-management → case-management.md
case-types → case-types.md
task-management → task-management.md
roles-decisions → roles-decisions.md
roles-decisions-mvp → roles-decisions.md
dashboard → dashboard.md
dashboard-mvp → dashboard.md
my-work → my-work.md
admin-settings → admin-settings.md
administration → administration.md
openregister-integration → openregister-integration.md
base-register-seed-data → base-register-seed-data.md
workflow-engine-enhancement → workflow-engine-enhancement.md
vth-module → vth-module.md
vth-workflow-configuration → vth-workflow-configuration.md
bezwaar-beroep-workflow → bezwaar-beroep-workflow.md
besluitvorming-workflow → besluitvorming-workflow.md
bw-parafering → bw-parafering.md
deelzaak-support → deelzaak-support.md
doorlooptijd-dashboard → doorlooptijd-dashboard.md
signalering-widgets → signalering-widgets.md
gis-integration → gis-integration.md
milestone-tracking → milestone-tracking.md
zaak-intake-flow → zaak-intake-flow.md
zaaktype-configuratie → zaaktype-configuratie.md
complaint-management → complaint-management.md
consultation-management → consultation-management.md
woo-case-type → woo-case-type.md
legesberekening → legesberekening.md
case-email-integration → case-email-integration.md
appointment-scheduling → appointment-scheduling.md
case-sharing-collaboration → case-sharing-collaboration.md
case-definition-portability → case-definition-portability.md
mijn-overheid-integration → mijn-overheid-integration.md
mobiel-inspectie → mobiel-inspectie.md
stuf-support → stuf-support.md
ai-assisted-processing → ai-assisted-processing.md
register-i18n → register-i18n.md
multi-tenant-saas → multi-tenant-saas.md
prometheus-metrics → prometheus-metrics.md
case-dashboard-view → case-dashboard-view.md
werkvoorraad → werkvoorraad.md
case-management-extended → case-management.md
case-sharing-collaboration → case-sharing-collaboration.md
zgw-autorisaties-api → zgw-apis.md
zgw-documenten-api → zgw-apis.md
zgw-notificaties-api → zgw-apis.md
zgw-newman-test-suite → zgw-apis.md
zgw-business-rules-compliance → zgw-apis.md
create-dossiq-app → app-scaffold.md
dossiq-app-scaffold → app-scaffold.md
dossiq-object-store → app-scaffold.md
dossiq-case-management → case-management.md
start-case-widget → start-case-widget.md