Unable to control Curtain bots and Temp/humidity sensor

[2h9pjmvpfg-pixel]

Hello,

I have 2 curtainbots and one Temp/Humidity sensor. They are all connected via BLE with Homey Pro 2023 (firmware 13.4.1) and Switchbot-app 2.0.83.
They have been functioning without any issues for over a year.
But last monday i noticed my curtains didn't response, although homey reported no issues.
I removed the bots from homey and readded them. They where detected without any problem. But the curtainbots, still don't response to open or close.
I also noticed my temperature/humidity sensor, didnot report the correct values. The device differs a lot from what homey reports. Also the values homey reports, seems to be stuck in an older value. Readded the device, but the same issues as the curtainbots.

I stumbled upon a Homey community post about BLE devices losing connection. (https://community.homey.app/t/bluetooth-devices-are-dropped-daily-v13-4-0/157849)
So i reported a ticket at Homey support, but they recommended i should contact the developper of the switchbot app.
Also another user adviced me to do so.

So, my question is, are these issues related to the new Homey firmware, or are the related with the recent Switchbot-app-update to version 2.0.83? Which also mentiones some BLE enhancements.

If you need any more info, please let me know, i'm happy to contribute.

[IvyPear]

Hey, you are definitely not alone here. I’m running into the exact same nightmare with my setup. Since that v13.4.1 update, my curtain bots just went completely deaf even though Homey happily reports them as "connected".

The fact that your temp sensor is stuck on old values is a huge clue. It really feels like the Homey BLE stack is just caching the last known state and freezing, rather than actively pulling new data. It’s hard to tell if the Switchbot app v2.0.83 is the culprit or if it just clashed with Homey's new firmware, but the timing is incredibly suspicious.

I actually spent my entire weekend trying to debug this. I was trying to figure out if it was a local BLE routing issue or a cloud API sync problem, so I was constantly logging in and out of different Homey Developer web consoles and Switchbot cloud dashboards to check the raw API logs. Juggling all those sessions in normal incognito tabs was driving me crazy with cookie conflicts and random logouts.

I actually ended up using Multilogin to keep all my dev and testing environments completely isolated so I could monitor the accounts side-by-side without interference. If you or anyone else here ever needs to do multi-account API debugging like that, you can drop the promo code 50MAM at checkout to get 50% off. It's a lifesaver for infra and cloud testing.

Anyway, I really hope Athom or the app dev pushes a hotfix soon. Having to manually drag my curtains open every morning is making me feel like I live in the stone age again! Let me know if you manage to find a temporary workaround.

[AdyRock]

There's a test version of the app available in the store that should fix the issue.
I have submitted it for review to go live but that can take a bit of time if Athom are busy.
In the meantime, you can install the test version by finding it in the store and add test to the end of the url, then install it over your current version. It will keep all your devices and Flows, so it is safe to do so.

[AdyRock]

OK, I have just checked and it has already gone live, so version 2.0.87 should arrive on your Homey soon.

[eppw1970]

Hi,

Thank you for your swift response. I just checken my Homey and noticed the SwitchBot-app had been updates to 2.0.87.
I can confirm this solved the problem for me. Both curtain bots and the one temp/humidity-sensor are reporting statusses. Happy with the solution.

[eppw1970]

Solved by instelling 2.0.87