Skip to content

Latest commit

Β 

History

History
263 lines (183 loc) Β· 7.35 KB

File metadata and controls

263 lines (183 loc) Β· 7.35 KB

Support

Need help? We provide multiple channels for support:

  • GitHub Issues: Open an issue using the appropriate template.
  • Discussions: For conceptual questions or community help.
  • Email: ashishparab03@gmail.com (for sensitive communication)

For faster help, include:

  • OS and browser
  • Node/npm versions
  • Steps to reproduce
  • Logs and screenshots

Support & Getting Help πŸ’¬

Thank you for using KisanAI! We're here to help if you have any questions or need support.


πŸ“– Documentation

Getting Started

Development

Reference


🀝 Community Support

GitHub Discussions

For questions and discussions about:

  • How to use features
  • Implementation questions
  • Feature ideas
  • General discussions

πŸ‘‰ Open a Discussion

GitHub Issues

For bug reports and feature requests:

Email Support

For sensitive matters or partnership inquiries:


❓ Frequently Asked Questions

Setup & Installation

Q: What are the system requirements? A: Node.js 18+, npm 9+, and a modern browser. See Setup Guide.

Q: How do I get API keys? A: Follow the environment setup guide.

Q: Can I run this offline? A: Partially - see offline setup guide.

Development

Q: How do I contribute? A: Read CONTRIBUTING.md for the complete guide.

Q: Where should I report bugs? A: Please file an issue on GitHub.

Q: How do I request a feature? A: Create a feature request issue.

Deployment

Q: How do I deploy KisanAI? A: See Deployment Guide.

Q: What are the hosting options? A: Vercel, self-hosted, or Docker containers. See deployment docs.

Q: What are the costs? A: Free tier available for open source. See pricing page.


πŸ› Troubleshooting

Common Issues

"Port 3000 is already in use"

# Kill the process using port 3000
# On macOS/Linux:
lsof -ti:3000 | xargs kill -9

# On Windows:
netstat -ano | findstr :3000
taskkill /PID [PID] /F

# Or use a different port:
npm run dev -- -p 3001

"Module not found" errors

# Clear cache and reinstall
rm -rf node_modules package-lock.json
npm install

"MongoDB connection failed"

# Check your MONGODB_URI in .env.local
# Ensure MongoDB is running
# Test connection string in MongoDB Compass

"Voice recognition not working"

  • Check browser console for errors
  • Verify microphone permissions
  • Try a different browser
  • See voice troubleshooting

More Help

πŸ‘‰ Full Troubleshooting Guide


πŸŽ“ Learning Resources

Recommended For Beginners

Recommended For Intermediate

Recommended For Advanced


πŸ’¬ Ways to Get Help

For Usage Questions

  1. Check the FAQ
  2. Search Discussions
  3. Open a new discussion

For Bugs & Issues

  1. Check existing issues
  2. Read Troubleshooting
  3. Report new bug

For Development Help

  1. Review Contributing Guide
  2. Check Code of Conduct
  3. Ask in GitHub Discussions

For Sensitive Issues


πŸ“ž Contact Information

Team Contacts

Support Channels


⏱️ Response Times

GitHub Issues & PRs

  • Bugs: 24-48 hours
  • Features: 48-72 hours
  • Documentation: 24-48 hours

GitHub Discussions

  • Questions: 24-48 hours
  • Feature Discussion: 48-72 hours

Email Support

  • Urgent: 24 hours
  • Standard: 48-72 hours

πŸ†˜ Emergency Support

For critical issues:

  1. Check if it's security-related: See SECURITY.md
  2. Post in issues with urgent label: For production-breaking bugs
  3. Contact maintainers: @maintainer-name on GitHub
  4. Email: emergency@kisanai.example.com

πŸ“‹ Support Commitment

We're committed to:

βœ… Responding to all issues and discussions βœ… Helping beginners get started βœ… Providing clear documentation βœ… Maintaining a welcoming community βœ… Fixing critical bugs quickly βœ… Being transparent about limitations


πŸ™ Thank You!

Thank you for being part of the KisanAI community. We appreciate your support, feedback, and contributions!


Need more help?

πŸ” Search Documentation | πŸ’¬ Start Discussion | πŸ“§ Contact Us

Maintainers

  • Project Lead: @asheesh109
  • Community Manager: @asheesh109
  • For urgent repository matters, reach out via GitHub Discussions or use the contact emails in this file.

← Back to README